Front Office Host (Fulltime) - Jobbird.com

Jobster; Amsterdam; On-site; EUR 24.000 - 30.000; Full time

Job summary

A leading hotel in Amsterdam seeks a Front Office Host(ess) to enhance guest experiences with exceptional service. Responsibilities include checking in guests, offering local tips, and facilitating reservations, contributing to a welcoming environment. The role spans both Mercure Amsterdam North and TRIBE Amsterdam City, perfect for those passionate about hospitality and effective guest interaction.

Qualifications

• Friendly and welcoming demeanor essential.
• Passion for hospitality and creating unique guest experiences.
• Willingness to work varied shifts, including mornings, evenings, and weekends.

Responsibilities

• Ensure a seamless and unforgettable stay for guests.
• Assist with recommendations, reservations, and other guest needs.
• Work collaboratively across two hotel locations.

Skills

Positive energy

Proactivity

Flexibility

Customer service

Job description

Mercure Amsterdam North is not just any hotel—it’s a stunning 110 rooms boutique hotel that welcomes guests from all over the world. Located in vibrant Amsterdam North, right next to Gare du Nord, it’s the perfect place to stay for travelers looking to explore the city in style!

Who We Are

We believe in genuine hospitality—no rushed check-ins behind a desk. Instead, we sit down with our guests, take our time, and create a truly personal and memorable experience.

At Mercure North, nothing is too much—our guests deserve the best, and service is always our top priority!

Our team is young, enthusiastic, and full of creativity. Every day is different, and we thrive on making our guests' stays unforgettable.

What will you do?

As a Front Office Host(ess), you’re more than just the first smile they see—you’re the heart of the hotel. You ensure that everything runs smoothly, making sure our guests feel at home from the moment they walk in. Whether it’s giving the best city tips, making restaurant reservations, arranging bike rentals, or assisting with anything else our guests might need, you go the extra mile to create a seamless and unforgettable stay.

This is a cluster position, which means you’ll also be working at our sister hotel, TRIBE Amsterdam City—a stylish and contemporary hotel where design meets comfort. You'll be part of both dynamic teams and experience the best of two unique hospitality brands.

Does this sound like you? Don’t wait—apply now! We can’t wait to meet you.

You are the perfect match if…

• Friendly, welcoming, and full of positive energy
• Passionate about hospitality and creating unique guest experiences
• Proactive, solution-oriented, and always thinking ahead
• Flexible and excited to work varied shifts (morning evenings and weekends)
  
  
  

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