Front Office Employee easyHotel City Centre Part-time

Hotelprofessionals; Amsterdam; On-site; EUR 20.000 - 40.000; Part time

Job summary

A leading hotel in Amsterdam seeks a friendly, motivated Part-Time Front Desk Agent to ensure guests feel welcome and supported. Responsibilities include check-ins/check-outs, guest inquiries, and coordination with housekeeping. Ideal candidates have strong communication skills, a positive attitude, and the ability to work flexible hours. Join a supportive team and enjoy employee discounts and growth opportunities.

Benefits

Welcoming and supportive team environment

Flexible part-time hours

Opportunities to grow and develop

Employee discounts on hotel stays

Qualifications

• Strong communication skills in English (Dutch or additional languages are a plus).
• Positive attitude, adaptability, and a passion for delivering great guest service.
• Comfortable using computers and willing to learn hotel management systems.
• Flexibility to work part-time shifts, including evenings, weekends, and holidays.
• Team player with the ability to also work independently.
• Previous experience in hospitality or customer service is nice to have, but not required.

Responsibilities

• Welcome and assist guests in a warm, professional, and efficient manner.
• Handle check-in and check-out procedures accurately using hotel systems.
• Process reservations and payments.
• Respond to guest inquiries in person, by phone, and via email.
• Provide information about hotel facilities and nearby attractions.
• Address and resolve guest concerns or escalate when necessary.
• Ensure the lobby and reception area remain clean and inviting.
• Coordinate with housekeeping and management regarding room status.
• Follow health, safety, and security procedures.

Skills

Strong communication skills in English

Positive attitude

Adaptability

Comfortable using computers

Flexibility to work part-time shifts

Team player

Job description

At easyHotel Amsterdam City Centre South we are looking for a friendly, motivated, and service-minded Part-Time Front Desk Agent to join our team. As the first point of contact, you will ensure our guests feel welcome and supported throughout their stay. From handling check-ins and check-outs to assisting with local information, you will help create a smooth and enjoyable guest experience that reflects the easyHotel values of simplicity, efficiency, and accessibility.

Key Responsibilities

• Welcome and assist guests in a warm, professional, and efficient manner.
• Handle check-in and check-out procedures accurately using our hotel systems.
• Process reservations and payments.
• Respond to guest inquiries in person, by phone, and via email.
• Provide information about the hotel facilities and nearby attractions in Amsterdam.
• Address and resolve guest concerns or escalate when necessary.
• Ensure the lobby and reception area remain clean and inviting.
• Coordinate with housekeeping and management regarding room status and guest needs.
• Follow health, safety, and security procedures at all times.

Requirements

• Strong communication skills in English (Dutch or additional languages are a plus).
• Positive attitude, adaptability, and a passion for delivering great guest service.
• Comfortable using computers and willing to learn hotel management systems.
• Flexibility to work part-time shifts, including evenings, weekends, and holidays.
• Team player with the ability to also work independently.
• Previous experience in hospitality or customer service is nice to have, but not required.

What We Offer

• A welcoming and supportive team environment.
• Flexible part-time hours, ideal for students or those seeking work-life balance.
• Opportunities to grow and develop within easyHotel.
• Employee discounts on hotel stays across the easyHotel group.

If you are enthusiastic about hospitality and enjoy working with people, we’d love to hear from you!