Front of House Team Member (38h)

BaxterStorey Nederland; Amsterdam; On-site; EUR 27,000 - 29,000; Full time

Benefits offered by this job

Holiday entitlement 25 days

Holiday pay 8%

Meals on shift

Training and development

Pension

Commuting allowance €0.23/km

Job summary

BaxterStorey Nederland in Amsterdam Zuid is seeking a Front of House team member for a 38 hour workweek. You will serve guests warmly, support kitchen and barista teams, and ensure smooth service in a collaborative environment.

The role emphasizes genuine hospitality, professional conduct and attention to guest needs. Benefits include holiday entitlement, holiday allowance, meals on shift, training, pension, and commuting support.

Qualifications

• Have a contagious passion for food and/or customer service
• Collaborative and inclusive team environment
• Ability to adapt to challenges with a solution-oriented mindset
• Previous experience in a similar food service role is beneficial
• Some knowledge of food safety and sanitation practices
• Works according to BaxterStorey core values
• Fulltime availability Mondays to Fridays and flexible for events for two Friday afternoons per month

Responsibilities

• Service – serve food and beverages to guests in a friendly and professional manner.
• Assist - the kitchen and barista team where necessary.
• Customer Service - provide excellent service by being attentive to guests’ needs at every point on their journey.
• Teamwork - collaborate with all staff to ensure smooth operations and an inclusive, safe environment.
• Adherence to Regulations - comply with health and safety regulations and location guidelines.
• Cleanliness - maintain cleanliness and hygiene standards in kitchen and dining areas.

Skills

Food passion

Customer service

Team collaboration

Problem solving

Food safety knowledge

Adaptability

Food service experience

Job description

Title: Front of House team member (38 hours)

Location: Amsterdam Zuid

Gross salary: EUR 2400-2600 gross per month based on fulltime (38 hours)

Benefits

• 25 holidays per calendar year - 25 vakantiedagen per kalenderjaar
• 8% holiday allowance - 8% vakantiegeld
• Meals on shift for a small tax withholding - Maaltijd tijdens shift met een kleine bijtelling.
• Bespoke training and development opportunities - Training en ontwikkelmogelijkheden.
• Pension - Pensioen
• Commuting allowance of € 0,23 per km for distances over 10 km and/or lease bicycle - Reiskostenvergoeding van € 0,23 per km bij afstand van meer dan 10 km en/of fiets van de zaak

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Front of House team member who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Front of House team member who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Heb jij een passie voor gastvrijheid en uitstekende service? Ben je een echte teamspeler? Ben je vriendelijk, professioneel en efficiënt? Ja? Dan is deze functie iets voor jou! Bij BaxterStorey geloven we dat elke interactie een kans is om een blijvende indruk achter te laten. Daarom zoeken we een Front of House medewerker dat ernaar streeft om verwachtingen keer op keer te overtreffen.

Als pionier in de hospitality-industrie verwelkomen we mensen die onze passie delen voor het bieden van uitzonderlijke ervaringen en het creëren van onvergetelijke momenten.

Wij geloven dat onze mensen het verschil maken. Daarom bieden we je een inclusieve werkomgeving waarin groei wordt gestimuleerd en diversiteit wordt gevierd. We investeren in jouw ontwikkeling met doorlopende training, zodat je alle kennis en vaardigheden hebt om te excelleren in je rol. Daarnaast garanderen we een goede werk-privébalans, omdat wij geloven dat mensen het beste presteren wanneer zij de ruimte krijgen om goed voor zichzelf te zorgen.

Ben jij een Front of House medewerker dat geniet van het creëren van buitengewone ervaringen en graag samenwerkt in een hecht team? Dan horen we graag van je!

Job Description

• Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed - Het serveren van eten en drinken op een vriendelijke en professionele manier. Zorg dat gasten optimaal geholpen worden.
• Assist - the kitchen en barista team where necessary - Het assisteren van het keuken team en koffiebar team waar nodig.
• Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner - Het bieden van een uitstekende service door attent te zijn op de wensen van gasten. Het beantwoorden vanvragen en oplossen van eventuele problemen op een vriendelijke manier.
• Teamwork - collaborate with all other staff to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment - Nauw samenwerken met collega’s om een soepele service te garanderen en bijdragen aan een inclusieve en veilige werkomgeving.
• Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location - Het houden aan gezondheids- en veiligheidsvoorschriften, evenals specifieke richtlijnen op de locatie.
• Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas - Het zorgen voor netheid en naleving van hygiënestandaarden in zowel de keuken als de eetruimtes.

Qualifications

• Have a contagious passion for food and/or customer service - Je hebt een aanstekelijke passie voor eten en/of klantenservice
• You draw satisfaction from working within a collaborative and inclusive team environment - Je haalt voldoening uit het werken in een samenwerkende en inclusieve teamomgeving
• Ability to adapt to challenges and opportunities with a solution-oriented perspective - Je hebt vermogen om je aan te passen aan uitdagingen en kansen met een oplossingsgerichte instelling
• Previous experience in a similar role, especially in the food service industry, is often a plus - Eerdere ervaring in een vergelijkbare rol, vooral in de foodservice-industrie, is vaak een plus
• Some knowledge of food safety and sanitation practices - Enige kennis van voedselveiligheid en hygiënepraktijken
• Works according to the BaxterStorey core values - Je werkt volgens de kernwaarden van BaxterStorey
• Fulltime availability Mondays to Fridays (office hours) and flexible for events for at least two Friday afterrnoons per month - Je hebt fulltime beschikbaarheid van maandag tot en met vrijdag (kantoortijden) en bent flexibel voor evenementen voor ten minste twee vrijdagmiddagen per maand.

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

Wholeheartedly Positive

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.