Floor Manager

levistraussandco; Lelystad; In loco; EUR 36.000 - 54.000; Tempo pieno

Descrizione del lavoro

Levi Strauss & Co. in Lelystad is seeking a Store Supervisor to link our products with customers and support our Stylists, driving performance and guest experience in a fast-paced retail environment.

You will coach and develop the team, set daily and weekly targets, monitor KPIs, and assist with stock, payroll, and rota while ensuring exceptional 1-2-1 service and customer-first focus.

Competenze

• Passionate about the brand and living our values.
• Strong customer service skills and experience in efficiently managing a team.
• A track record of developing and growing your team.
• Experience driving KPIs and sales targets within retail; good understanding of store operations.

Mansioni

• Assist management in delivering KPIs and profit opportunities.
• Set individual, daily and weekly sales targets for the store team.
• Monitor KPIs and team performance via reports and updates to management.
• Assist with store operations such as stock management, payroll, admin and rota.
• Enhance the customer journey with a 1-2-1 service and put the customer first.
• Inspire, motivate and develop the team through training and product knowledge.

Conoscenze

Customer service

Team leadership

KPIs

Sales targets

Descrizione del lavoro

As a Store Supervisor at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing our Stylists.

Key parts of the role

• Support and deputise if needed the management team in delivering KPI's and implementing profit opportunities
• Implement individual, daily and weekly sales targets for the store team to improve store performance
• Monitor KPIs and teams performance through running reports and updating the management team
• Assist with store operations such as stock management, payroll, admin and rota
• Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first
• Inspire, motivate and develop the team through training, coaching and product knowledge

Our ideal candidate

• Passionate about the brand and living our values
• Strong customer service skills and experience in efficiently managing a team
• A good track record of developing and growing your team
• Experience in working to and driving KPIs and sales targets within retail as well as a good understanding of store operations

As part of LS&Co. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand.

As well as working for a much loved brand in a great working environment, you will also have the opportunity to develop on the skills needed for your future career at Levi Strauss & Co.

LOCATION

Lelystad, Netherlands

FULL TIME/PART TIME

Full time