Floor Manager

Levi Strauss & Co.; Amsterdam; On-site; EUR 32,000 - 42,000; Full time

Job summary

Levi Strauss & Co. in Amsterdam, Netherlands, is seeking a Store Supervisor to bridge products and customers and to support and develop Stylists. The role focuses on achieving KPIs, driving store performance, and delivering exceptional customer service daily.

You will assist with stock management, payroll, admin and rota, while coaching the team to deliver strong results and excellent shopper experiences in a flagship brand environment.

Qualifications

• Strong customer service and team management experience.
• Experience in achieving KPIs and sales targets in retail."

Responsibilities

• Support and deputise for management in delivering KPIs and profit opportunities.
• Set and monitor daily/weekly sales targets for the store team.
• Monitor KPIs and team performance via reports and updates to management.
• Assist with stock management, payroll, admin and rota.
• Enhance the customer journey with 1-2-1 service and prioritize the customer.
• Inspire, motivate and develop the team through training and product knowledge.

Skills

Team leadership

Customer service

Retail knowledge

Job description

As a Store Supervisor at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing our Stylists.

Key parts of the role

• Support and deputise if needed the management team in delivering KPI’s and implementing profit opportunities
• Implement individual, daily and weekly sales targets for the store team to improve store performance
• Monitor KPIs and teams performance through running reports and updating the management team
• Assist with store operations such as stock management, payroll, admin and rota
• Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first
• Inspire, motivate and develop the team through training, coaching and product knowledge

Our ideal candidate

• Passionate about the brand and living our values
• Strong customer service skills and experience in efficiently managing a team
• A good track record of developing and growing your team
• Experience in working to and driving KPIs and sales targets within retail as well as a good understanding of store operations

As part of LS&Co. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand.

As well as working for a much loved brand in a great working environment, you will also have the opportunity to develop on the skills needed for your future career at Levi Strauss & Co.

LOCATION Amsterdam, Netherlands FULL TIME/PART TIME Full time

Our common thread: We're originals.

From day one, we've been doing it our way — creating our own drumbeat and building something that's different from the rest.

That's why we're looking for people who are excited about finding their career fit and transforming the future.

Because at Levi Strauss & Co., you can do what you love while staying true to who you are.