Fintech PM: Billing & Support Automation

Workwize; Amsterdam; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Flexible hybrid work environment

Top‑notch tools and equipment provided

Vibrant entrepreneurial culture

Off‑sites and multi‑yearly bonding events

Team lunches and surprise events

Pension scheme

Classpass corporate membership

Job summary

A leading IT solutions provider in Amsterdam is looking for a technically proficient Product Manager with a fintech background. The role involves building systems for billing and financial operations, automating customer support, and collaborating across teams for impactful product launches. Ideal candidates will have 5-7 years in B2B product management, strong analytical skills, and experience with support automation tools. Workwize offers a flexible hybrid work environment and opportunities for personal growth.

Qualifications

• 5 to 7+ years Product Management experience in B2B, ideally SaaS.
• Strong experience with billing, invoicing, or financial systems is highly preferred.
• Data‑first mindset: strong analytical skills and comfort owning KPIs.

Responsibilities

• Define and execute product vision for billing and financial operations.
• Own the roadmap for support automation and prioritize features.
• Use data and KPIs to identify inefficiencies and guide product performance.

Skills

Product Management experience in B2B

Fintech background

Support automation tools familiarity

Strong product judgment

Proven ability to influence teams

Strong analytical skills

High ownership operator

Tools

Zendesk

Forethought

Intercom

Job description

A leading IT solutions provider in Amsterdam is looking for a technically proficient Product Manager with a fintech background. The role involves building systems for billing and financial operations, automating customer support, and collaborating across teams for impactful product launches. Ideal candidates will have 5-7 years in B2B product management, strong analytical skills, and experience with support automation tools. Workwize offers a flexible hybrid work environment and opportunities for personal growth.