F&B ambassador

Carlton Ambassador; Den Haag; On-site; EUR 21,000 - 28,000; Full time

Benefits offered by this job

Two complimentary overnight stays

25% discount on F&B

Job summary

Carlton Ambassador in The Hague invites a passionate F&B Ambassador to join a vibrant hotel dining team. You welcome guests, assist with breakfast service and help create a relaxed yet upscale atmosphere in Sophia restaurant.

You read guests’ needs, offer wine guidance, and collaborate with colleagues to deliver memorable service across day and evening shifts. A groomed appearance and friendly demeanor are essential.

Qualifications

• Experience in service, or behind the bar as a barista or mixologist is a big advantage.
• You have a representative and well-groomed appearance.
• You can read guests and adapt to a broad target group.

Responsibilities

• Serve breakfast to hotel guests with a friendly attitude.
• Set up and maintain the terrace to look neat and appealing.
• Provide wine advice and assist guests during lunches.
• Work across shifts with a flexible schedule.
• Create a welcoming atmosphere to turn guests into ambassadors.

Skills

Guest service

Communication

Hospitality

Adaptability

Bar/Restaurant service

Job description

Are you a real socializer with a huge passion for hospitality and are you ready for a new step in your culinary career? Perhaps our vacancy for F&B Ambassador is something for you!

Restaurant Sophia is the heart of the Carlton Ambassador. This is a hotspot not only for hotel guests, but also for local guests. Culinary food, excellent wines, fine cocktails, Sophia is the place to be!

Will you join our team?

The sun is shining and you arrive at the hotel. When you stand in front of the door, a sense of pride overtakes you. This is where I work!

You have an early shift today and you ensure that our hotel guests can enjoy a delicious, fresh breakfast. Together with your colleague, you go through the times, check whether there are any special requests and you can get to work. The first guests are arriving for breakfast. Breakfast is going well, the guests are happy and you expect a few more tables. While keeping an eye on your guests, you look at the terrace.

It's going to be a beautiful day, so you decide to start setting up the terrace. You water the plants, put the cushions in place and make sure that it looks neat and appealing. A friendly local resident sees you busy and asks if they can sit down for a cup of coffee. After cleaning up the restaurant from breakfast, the terrace starts to fill up.

Around 11:30 am it is time to boost your energy level. You get lunch in the kitchen and decide to eat it while walking in the sun, while enjoying the green avenue. Back to work! The lunch guests trickle in and it's cozy. That nice lady on the right asks you for wine advice with her lunch, while the gentleman on the right asks you what your favourite is from the menu. The afternoon runs smoothly and your colleagues from the next shift are ready to take turns. After a short transfer, you can look back on a wonderful day!

Do you recognize yourself in this?

You are...

A real socializer who gets excited about nice contact with guests and colleagues

Someone with a passion for hospitality, and loves good food and drinks

Someone who can read our guests, we have a broad target group and you can therefore easily adapt to the guest

You have a representative & well-groomed appearance

Someone with experience in the service, or behind the bar as a barista or mixologist - big advantage!

What we offer

Come work with us!

A very nice working atmosphere within a young and enthusiastic team

Your own input is very much appreciated and you get the freedom to be yourself and to think along in the developments of the Ambassador & Sophia concept

Good working conditions and competitive salary appropriate to the position

A professional & positive working environment, where it is clearly communicated what is expected of you, but there is also room for your input!

A good balance between work and private life due to a flexible schedule and possibilities to work during the day, in the evening or varying shifts, both during the week and at weekends.

Both full-time and part-time possibilities!

Part of the Carlton Hotel Collection

Two complimentary overnight stays within the Carlton Collection each year, plus 25% discount on F&B

Are we a match?

Do you fully recognize yourself in the job description and are you the ambitious F&B Ambassador who knows how to turn every guest into a true Ambassador? Then we would love to hear from you.