ERP Solutions Consultant – Dynamics 365 & Industry Apps

iFacto; Netherlands; Remote; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Modern ERP technology

Autonomy & growth

Collaborative team

MS Teams & Jira

Job summary

iFacto Business Solutions in Breda is looking for a solution-oriented Consultant to help customers optimise their ERP processes using Microsoft Dynamics 365 Business Central, Distri Apps and Steel365. You will be the primary contact for clients, handling functional questions, improvement requests, and small projects, while collaborating with colleagues to continuously enhance our services.

This role offers autonomy and growth within a friendly, no-nonsense team focused on delivering value to

Qualifications

• You have knowledge of ERP solutions and preferably experience with Microsoft Dynamics 365 Business Central.
• You are curious about industry-specific business processes and eager to deepen your expertise in solutions such as Distri Apps and Steel365.
• You are a good listener, ask the right questions, and quickly identify the core of a customer's challenge.
• You have strong analytical skills, are solution-oriented, and can distinguish between priorities and details.
• You are customer-focused, proactive, and communicate clearly with both customers and colleagues.
• You thrive in a no-nonsense environment where initiative and hands-on collaboration are valued.

Responsibilities

• You are the first point of contact for customers running Microsoft Dynamics 365 Business Central, Distri Apps, and Steel365.
• You handle incoming functional questions, support tickets, and change requests based on priority and business impact.
• You actively engage with customers to fully understand their questions or challenges, analyse the situation, and provide the appropriate solution or feedback.
• You collaborate with colleagues on small projects, process improvements, and the further development of our services.
• You help customers continue to use their ERP solution successfully and efficiently while proactively identifying opportunities for improvement.
• You build trusted relationships with customers and act as a dedicated contact person for part of the customer base.

Job description

iFacto Business Solutions in Breda is looking for a solution-oriented Consultant to help customers optimise their ERP processes using Microsoft Dynamics 365 Business Central, Distri Apps and Steel365. You will be the primary contact for clients, handling functional questions, improvement requests, and small projects, while collaborating with colleagues to continuously enhance our services.

This role offers autonomy and growth within a friendly, no-nonsense team focused on delivering value to