Employee and Organisational Conduct Compliance Officer

ING Bank Personeel BV; Amsterdam; Hybride; EUR 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

25-28 vacation days

Pension scheme

13th month salary

8% Holiday payment

Hybrid working

Personal growth

Informal working environment

Résumé du poste

ING is seeking a (Senior) Compliance Officer to join the Employee and Organisational Conduct team. You will connect compliance, data, technology and delivery, translating complex requirements into scalable controls and actionable insights to support ING’s risk-based approach.

The role involves leading change, applying AI in risk management, and advising senior stakeholders on E&OC risks while ensuring effective implementation across ING. Hybrid working and growth opportunities are offered.

Qualifications

• Master's degree or equivalent level of education.
• Excellent written and spoken English.
• Experience with data analysis, AI-enabled solutions and/or project management and change implementation.
• Ability to translate compliance risks into data attributes, insights and recommendations.

Responsabilités

• Drive and support risk-based E&OC compliance risk management in collaboration with Compliance and other risk functions.
• Translate E&OC requirements and risks into data attributes, indicators, dashboards and decision-ready insights.
• Assess data quality and clearly communicate data limitations and implications.
• Identify and deliver opportunities to simplify and automate risk management activities using a risk-based approach.
• Explore and apply AI-supported ways of working, including use case definition, risk assessments and implementation.
• Lead defined change initiatives from problem statement through to implementation.
• Advise and challenge senior stakeholders on E&OC risks and communicate complex issues clearly.
• Monitor regulatory, business and reputational developments and translate into prioritized actions.
• Anticipate stakeholder needs and adapt communication to different audiences.
• Enhance team capabilities by sharing methods and coaching colleagues.

Connaissances

Data analysis

AI-enabled solutions

Project management

Change management

Stakeholder management

Excellent English

Formation

Master's degree or equivalent level of education

Description du poste

The Employee and Organisational Conduct (E&OC) Team is looking for a (Senior) Compliance Officer who combines a risk-based mindset with a data-native, automation-first approach and the confidence to use AI responsibly. In this role, you will translate complex requirements into scalable controls and provide actionable insights, ensuring effective implementation across ING. We are specifically looking for someone who can connect compliance, data, technology and delivery, and drive meaningful change.

The team You will join a team of Employee and Organisational Conduct experts from diverse backgrounds who focus on topics such as the Global Code of Conduct, Anti-Competitive Conduct, Conflicts of Interest and Whistleblowing. The team operates in a large and varied stakeholder environment and plays an important role in anticipating developments within Compliance, ING and the external environment.

Roles and responsibilities

• Drive and support risk-based E&OC compliance risk management in close collaboration with colleagues in Compliance, other risk functions and the first line of defence.
• Translate E&OC requirements and risks into data attributes, indicators, dashboards and decision-ready insights.
• Assess data quality and clearly communicate data limitations and implications.
• Identify and deliver opportunities to simplify and automate risk management activities using a risk-based approach.
• Explore and apply AI-supported ways of working, including use case definition, risk assessments and implementation.
• Lead defined change initiatives from problem statement through to implementation.
• Advise and challenge senior stakeholders on E&OC risks and communicate complex issues in clear language.
• Monitor regulatory, business and reputational developments and translate these into prioritised, risk-based actions and requirements.
• Anticipate stakeholder needs, build support throughout implementation journeys and adapt communication to different audiences.
• Enhance team capabilities by sharing methods, coaching colleagues and creating reusable guidance for data-driven and technology-enabled compliance.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

You operate independently on complex assignments and take accountability for delivery and follow-up. You use data to prioritise risks and enable effective risk-based decision making.

You can translate compliance risks into meaningful data attributes, insights and recommendations. You actively identify opportunities to simplify processes and deliver pragmatic improvements that align with risk appetite.

You have practical experience with data analysis, AI-enabled solutions and/or project management and change implementation. You can define AI use cases, coordinate risk assessments and promote responsible AI adoption within a regulated environment.

You can independently manage projects or workstreams while balancing quality, timelines and stakeholder expectations. You build trust with stakeholders and use persuasive communication skills to support decision-making and execution.

You can interpret and apply laws, regulations, policies and standards, or quickly learn new regulatory domains and translate them into practical risk management. You have a Master's degree or equivalent level of education and excellent written and spoken English. Experience with employee or organisational conduct risk is valuable but not required.

Rewards and benefits

• 25-28 vacation days depending on contract
• Pension scheme
• 13th month salary
• 8% Holiday payment
• Hybrid working
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

About us

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Questions

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We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact. Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow. Your future at ING starts with one application. Ready to join? We’ve got plenty of opportunities to match your skills and aspirations! Use the filters below the search bar – like location and job type – to help you find the perfect fit. Start exploring now and discover where your next career move could take you!