Employee and Organisational Conduct Compliance Officer

ING; Amsterdam; Hybride; EUR 80 000 - 120 000; Plein temps

Avantages offerts par ce poste

25-28 vacation days depending on card

Pension scheme

13th month salary

8% Holiday payment

Hybrid working

Personal growth and challenging work

Résumé du poste

ING's Employee and Organisational Conduct (EOC) Team is seeking a (Senior) Compliance Officer who blends a risk-based mindset with a data-native, automation-first approach and the confidence to use AI responsibly. You will translate complex requirements into scalable controls and provide actionable insights to ensure effective implementation across ING.

You will join a diverse team focused on the Global Code of Conduct, Anti-Competitive Conduct, Conflicts of Interest and Whistleblowing,

Qualifications

• Experience with data analysis and AI-enabled solutions.
• Proven ability to manage projects and drive change.
• Strong communication and influencing skills with stakeholders.

Responsabilités

• Drive risk-based EOC compliance risk management across Compliance and first line of defence.
• Translate requirements into data attributes, indicators, dashboards and insights.
• Identify opportunities to simplify processes and automate risk management activities.
• Lead defined change initiatives from problem statement through implementation.
• Advise senior stakeholders on EOC risks and communicate complex issues clearly.
• Monitor regulatory developments and translate them into prioritized actions.

Connaissances

Data analysis

AI-enabled solutions

Project management

Change implementation

Stakeholder communication

Formation

Master's degree or equivalent

Description du poste

The Employee and Organisational Conduct (E&OC) Team is looking for a (Senior) Compliance Officer who combines a risk-based mindset with a data-native, automation-first approach and the confidence to use AI responsibly. In this role, you will translate complex requirements into scalable controls and provide actionable insights, ensuring effective implementation across ING. We are specifically looking for someone who can connect compliance, data, technology and delivery, and drive meaningful change.

The team

You will join a team of Employee and Organisational Conduct experts from diverse backgrounds who focus on topics such as the Global Code of Conduct, Anti-Competitive Conduct, Conflicts of Interest and Whistleblowing. The team operates in a large and varied stakeholder environment and plays an important role in anticipating developments within Compliance, ING and the external environment.

Roles and responsibilities

In this role you will:

• Drive and support risk-based E&OC compliance risk management in close collaboration with colleagues in Compliance, other risk functions and the first line of defence.
• Translate E&OC requirements and risks into data attributes, indicators, dashboards and decision-ready insights.
• Assess data quality and clearly communicate data limitations and implications.
• Identify and deliver opportunities to simplify and automate risk management activities using a risk-based approach.
• Explore and apply AI-supported ways of working, including use case definition, risk assessments and implementation.
• Lead defined change initiatives from problem statement through to implementation.
• Advise and challenge senior stakeholders on E&OC risks and communicate complex issues in clear language.
• Monitor regulatory, business and reputational developments and translate these into prioritised, risk-based actions and requirements.
• Anticipate stakeholder needs, build support throughout implementation journeys and adapt communication to different audiences.
• Enhance team capabilities by sharing methods, coaching colleagues and creating reusable guidance for data-driven and technology-enabled compliance.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

• You operate independently on complex assignments and take accountability for delivery and follow-up.
• You use data to prioritise risks and enable effective risk-based decision making.
• You can translate compliance risks into meaningful data attributes, insights and recommendations.
• You actively identify opportunities to simplify processes and deliver pragmatic improvements that align with risk appetite.
• You have practical experience with data analysis, AI-enabled solutions and/or project management and change implementation.
• You can define AI use cases, coordinate risk assessments and promote responsible AI adoption within a regulated environment.
• You can independently manage projects or workstreams while balancing quality, timelines and stakeholder expectations.
• You build trust with stakeholders and use persuasive communication skills to support decision-making and execution.
• You can interpret and apply laws, regulations, policies and standards, or quickly learn new regulatory domains and translate them into practical risk management.
• You have a Master’s degree or equivalent level of education and excellent written and spoken English. Experience with employee or organisational conduct risk is valuable but not required.

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

• 25-28 vacation days depending on contract
• Pension scheme
• 13th month salary
• 8% Holiday payment
• Hybrid working
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

About us

Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you

Questions

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