EMEA Sales Development Representative

Lucid; Amsterdam; Hybrid; EUR 40,000 - 60,000; Full time

Job summary

Lucid Software in Amsterdam is hiring a Sales Development Representative (SDR) to join our EMEA team. This hybrid role blends remote work with in-person collaboration at our Amsterdam office two days a week.

You will partner with EMEA Account Executives to identify prospects, plan accounts, generate leads, conduct outreach calls, support the sales cycle, and draft proposals for Lucid’s Visual Collaboration Suite. Strong communication and target-driven mindset are essential.

Qualifications

• Strong problem solving with a bias toward solutions.
• Experience in sales or strong interest in selling roles.
• Outstanding written and verbal communication skills.

Responsibilities

• Prospect new leads (outbound) and qualify leads received by marketing (inbound).
• Be available and ready for inbound calls by being logged in during work hours.
• Conduct needs assessment calls with specific prospects.
• Provide proactive support and follow up to customers and prospects.
• Become an expert in the features and benefits of Lucid Software’s products.
• Maintain accurate and up-to-date records.
• Required weekly team trainings and daily stand ups.
• Other duties as assigned.

Skills

Prospecting

Lead qualification

Communication skills

Time management

Team collaboration

Job description

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.

The Sales Development Representative (SDR) partners with members of the EMEA Account Executive team to focus on breaking into and growing new Lucid Visual Collaboration Suite opportunities. Daily activities include account planning, prospect identification, lead generation, sales calls, supporting the sales cycle, and proposals.

Responsibilities

• Prospect new leads (outbound) and qualify leads received by marketing (inbound)
• Be available and ready for inbound calls by being logged in during work hours
• Conduct needs assessment calls with specific prospects
• Provide proactive support and follow up to customers and prospects
• Become an expert in the features, benefits and application of Lucid Software’s products
• Maintain accurate and up-to-date records
• Required weekly team trainings and daily stand ups
• Other duties as assigned

Requirements

• Highly effective problem solving skills, a bias towards finding solutions vs. shutting down ideas
• Previous successful sales experience OR a strong interest in a selling role
• Ability to manage multiple projects and meet deadlines
• Outstanding written and verbal communication skills
• A passion for exceeding expectations demonstrated through consistently exceeding quarterly and annual targets
• This position is hybrid, combining remote work with in-person collaboration at our Amsterdam, NL office two days per week (Tuesday and Thursday).

Preferred Qualifications

• Fluency in German, French or any Nordic language
• Detail-oriented, organized and a good team player
• Ability to adapt to change and thrive if a fast-paced environment

Voluntary Self-Identification

As set forth in Lucid Software’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 07/31/2029

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

Disability Status * Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.