EMEA QA Digital Experience Intern

Santen; Amsterdam; Sur place; EUR 6 700 - 11 000; Plein temps

Résumé du poste

Santen in the Netherlands is seeking an energized intern for the EMEA Quality Assurance digital communication team. You will help shape digital workplace solutions, including SharePoint and related tools, to improve user experience and employee engagement.

This internship offers hands-on experience in UX design, data visualization with Power BI, and AI-enabled communications within an international healthcare environment.

Qualifications

• Pursuing Bachelor's or Master's degree in a relevant field.
• Knowledge of SharePoint Online and Microsoft 365.
• Experience with Power BI and data visualization.
• Understanding of user research and usability testing methodologies.
• Basic HTML/CSS knowledge.
• Strong communication, content creation, and visual storytelling skills.
• Interest in artificial intelligence and digital workplace innovation.
• Ability to work independently while collaborating effectively with diverse stakeholders.

Responsabilités

• Redesigning and optimizing the EMEA QA SharePoint site structure, navigation, and overall user experience.
• Conducting user experience assessments, user journey mapping, and usability improvement activities.
• Supporting Power BI integration and KPI/dashboard visualization initiatives.
• Contributing to digital Quality Management System (QMS) solutions and process improvements.
• Developing communication materials that promote Quality Culture, Continuous Improvement, and strategic EMEA QA projects.
• Exploring and supporting AI‑enabled communication and knowledge management solutions.
• Collaborating with stakeholders across Quality Assurance, IT, Communications, and Operational Excellence functions.

Connaissances

SharePoint Online

Power BI

UX/UI design

User research

HTML/CSS

Digital communication

Content creation

Storytelling

Microsoft 365

Formation

Bachelor's or Master's degree in UX/UI, Digital Product Design, or related field

Human-Computer Interaction

Information Management

Outils

SharePoint Online

Microsoft 365

Description du poste

As a global specialized company dedicated to ophthalmology, Santen carries out research, development, marketing, and sales of pharmaceuticals, over-the-counter products, and medical devices that benefit patients in over 60 countries. Santen’s long-term vision is to become a social innovator in ophthalmology and address social and economic issues related to eye health by strategically exploring advancing technologies and collaborating with key leaders around the world. Underpinned by its people-centric values, Santen aims to ultimately deliver happiness with vision – a life with the best vision experience for every individual around the world. With scientific knowledge and organizational capabilities nurtured over 130 years, Santen provides products and services to contribute to the well-being of patients, their loved ones and consequently to society.

Santen is in an exciting phase of growth with a market leading portfolio of products in glaucoma and dry eye treatment – areas in which our portfolio serves every stage and type of disease. We are also growing our range in eye infections, allergies, and devices for vision correction and glaucoma surgery.

This is an exciting time for us and we want exceptional people to be a part of it. More than just a part of it – we want your talent to drive our growth and grow with us. Because it’s our people that make our vision a reality; it’s their passion, creativity and expertise that makes a difference to patients’ lives, every day.

If you’re motivated by new opportunities, if you’re ready for new challenges, and if you believe in doing business responsibly and staying true to your values, you may be the perfect candidate for a role at Santen

Job Description

About the Role

Are you passionate about digital communication, user experience, and creating engaging workplace solutions? Join our EMEA Quality Assurance (QA) team as an intern and help shape the future of our digital communication and collaboration platforms.

In this role, you will support the development and enhancement of the EMEA QA digital communication environment, including our SharePoint platform and related digital solutions. You will work on projects aimed at improving user experience, employee engagement, communication effectiveness, and the visibility of key quality initiatives across the EMEA organization.

This is an excellent opportunity for a student who wants to gain hands‑on experience in digital communications, UX design, SharePoint development, data visualization, and AI‑enabled workplace solutions within an international healthcare environment.

What You Will Do

As a QA Intern, you will contribute to a variety of digital transformation and communication initiatives, including:

• Redesigning and optimizing the EMEA QA SharePoint site structure, navigation, and overall user experience
• Conducting user experience assessments, user journey mapping, and usability improvement activities
• Supporting Power BI integration and KPI/dashboard visualization initiatives
• Contributing to digital Quality Management System (QMS) solutions and process improvements
• Developing communication materials that promote Quality Culture, Continuous Improvement, and strategic EMEA QA projects
• Exploring and supporting AI‑enabled communication and knowledge management solutions
• Collaborating with stakeholders across Quality Assurance, IT, Communications, and Operational Excellence functions

Qualifications

Who You Are

You are currently pursuing a Bachelor's or Master's degree in a relevant field, such as:

• User Experience (UX/UI) Design
• Digital Product Design
• Communication & Multimedia Design
• Human-Computer Interaction
• Information Management
• Digital Marketing
• Industrial or Product Design
• Or a related digital, communication, or technology‑focused disciplin

We are looking for candidates who have an interest in digital workplace technologies and possess some of the following skills:

• Knowledge of SharePoint Online and Microsoft 365
• Experience with Power BI and data visualization
• Understanding of user research and usability testing methodologies
• Basic HTML/CSS knowledge
• Strong communication, content creation, and visual storytelling skills
• Interest in artificial intelligence and digital workplace innovation
• Ability to work independently while collaborating effectively with diverse stakeholders

Additional Information

• To be eligible for an internship, you must be registered as a student for the entire duration of the internship. Formal documentation may be requested at any time during the process.
• Please be aware that the scope and content of our regular internship assignments are not suitable for professionals or MBA students with prior professional work experience.

If you have any questions about the specific details of this position, please contact HR Netherlands [e-mail]

Start Date: 1 November

Duration: 5 months minimum

Full-Time (onsite or Hybrid – depending on location): 36 to 40 hours per week (depending on local regulation), in accordance with company and university requirements. The number of days per week in the office will depend on local Santen office policy.