EMEA QA: Digital Experience Intern

Santen; Amsterdam; Hybrid; EUR 6,700 - 11,000; Full time

Job summary

Santen in the Netherlands is seeking an energized intern for the EMEA Quality Assurance digital communication team. You will help shape digital workplace solutions, including SharePoint and related tools, to improve user experience and employee engagement.

This internship offers hands-on experience in UX design, data visualization with Power BI, and AI-enabled communications within an international healthcare environment.

Qualifications

• Pursuing Bachelor's or Master's degree in a relevant field.
• Knowledge of SharePoint Online and Microsoft 365.
• Experience with Power BI and data visualization.
• Understanding of user research and usability testing methodologies.
• Basic HTML/CSS knowledge.
• Strong communication, content creation, and visual storytelling skills.
• Interest in artificial intelligence and digital workplace innovation.
• Ability to work independently while collaborating effectively with diverse stakeholders.

Responsibilities

• Redesigning and optimizing the EMEA QA SharePoint site structure, navigation, and overall user experience.
• Conducting user experience assessments, user journey mapping, and usability improvement activities.
• Supporting Power BI integration and KPI/dashboard visualization initiatives.
• Contributing to digital Quality Management System (QMS) solutions and process improvements.
• Developing communication materials that promote Quality Culture, Continuous Improvement, and strategic EMEA QA projects.
• Exploring and supporting AI‑enabled communication and knowledge management solutions.
• Collaborating with stakeholders across Quality Assurance, IT, Communications, and Operational Excellence functions.

Skills

SharePoint Online

Power BI

UX/UI design

User research

HTML/CSS

Digital communication

Content creation

Storytelling

Microsoft 365

Education

Bachelor's or Master's degree in UX/UI, Digital Product Design, or related field

Human-Computer Interaction

Information Management

Tools

SharePoint Online

Microsoft 365

Job description

Santen in the Netherlands is seeking an energized intern for the EMEA Quality Assurance digital communication team. You will help shape digital workplace solutions, including SharePoint and related tools, to improve user experience and employee engagement.

This internship offers hands-on experience in UX design, data visualization with Power BI, and AI-enabled communications within an international healthcare environment.