Head Commerce Engineering

LastPass; United States; Remote; USD 250.000 - 320.000; Full time

Job summary

An established industry player is seeking a Head of Commerce Engineering to drive the development of scalable eCommerce systems. This role involves leading cross-functional teams to innovate customer experiences and execute a comprehensive digital technology roadmap. As a key contributor to the company's Commerce Strategy, you will oversee platform transformations, ensuring seamless integration of billing and payment systems. If you are passionate about solving complex problems and thrive in a collaborative, high-growth environment, this is the perfect opportunity for you to make a significant impact.

Benefits

Flexible Paid Time Off

Quarterly Self-Care Days

Generous parental leave

Home office setup support

Continuous learning opportunities

Peer-to-peer recognition

Employee Assistance Program

Remote work stipend

Short-Term Work Arrangements

Qualifications

• Proven executive leadership in managing large-scale eCommerce systems.
• Strong business acumen with ability to align strategies with company goals.
• Technical depth in subscription management platforms and payment systems.

Responsibilities

• Lead the development of digital technology roadmap aligned to business goals.
• Oversee eCommerce systems architecture and ensure seamless workflows.
• Manage a high-performing global team and drive a culture of innovation.

Skills

eCommerce Management

Subscription Management

Payment Systems Integration

Leadership

Technical Depth in eCommerce Architecture

Business Acumen

Communication Skills

Problem Solving

Education

Bachelor's Degree

Master's Degree in Business or Technology

Tools

Zuora

Stripe

CyberSource

NetSuite ERP

Job description

About LastPass
LastPass is a leader in password and identity management, making it easier to log into life and work. Trusted by 100,000 businesses and millions of users, LastPass combines advanced security with effortless access for individuals, families, small business owners, and enterprise professionals. With LastPass, important credentials are protected and private – and always within reach.

We welcome new ideas, support your growth, and recognize your value, if this aligns with what you are looking for in your next career move, Join Us!

LastPass is looking for Head Commerce Engineering

As Head of Commerce Engineering, you’ll lead the charge in building and scaling our end-to-end eCommerce systems and will be a key contributor to enable our Commerce Strategy and connected company objectives. Reporting directly to our CIO, you’ll own the strategy and execution of platforms powering our customer journey — from LastPass.com to billing and payments. Your work will directly shape how users experience LastPass.

This is more than a technical role — it’s a cross-functional leadership opportunity to transform digital commerce for a globally recognized brand.

About the team:

You’ll join our Business Technology (BizTech) team - the powerhouse behind company-wide digital transformation. We fuel growth with seamless systems, smart data, and innovative solutions that power both our employees and customers.

If you are passionate about complex problem solving and motivated by scale, then this is the role for you!

Who will you work with?

Expect to collaborate with an incredible crew of leaders across Engineering, Product, Marketing, Sales, CX, Finance, and more. You’ll be a key partner in shaping company-wide strategies and turning vision into reality.

What are some of the exciting challenges you will be working on?

• You will partner with both the business and technical teams to innovate and deliver customer experiences at every digital touchpoint.
• Lead the development and execution of a comprehensive digital technology roadmap with clearly defined target states aligned to business goals.
• Oversee teams for web and commerce platforms, ensuring timely development of features while maintaining platform performance and scalability.
• Drive platform transformations (e.g., headless commerce) and manage ongoing software development process improvements to optimize speed-to-market.
• Build, manage, and optimize subscription, billing, and payment platforms to deliver a world-class customer experience. Ensure platforms are scalable, secure, and seamlessly integrated with adjacent engineering systems and processes.
• Oversee the architecture, development, and operations of eCommerce systems, connecting engineering platforms, and ensuring frictionless workflows that support the customer journey from purchase to renewal.
• Partner with data teams to implement insights-driven solutions, enabling actionable reporting, forecasting, and optimization of commerce operations.
• Ensure adherence to global compliance and security standards for payments and billing systems, safeguarding customer trust and data integrity.
• Manage and grow a high-performing global team of product owners, engineers, and administrators, fostering a culture of innovation, empowerment, and collaboration.
• Stay ahead of industry trends, emerging technologies, and best practices to continuously innovate and improve the organization’s technology landscape.
• Drive a culture of innovation and experimentation across the team to align with strategic objectives.

What does it take to work at LastPass?

• Proven executive leadership in managing large-scale eCommerce, subscription, and payment systems for SaaS or consumer technology companies.
• Leadership experience with Commerce platforms and experience working in product management or engineering organizations.
• Proven ability to translate business strategies and architecture requirements into actionable and scalable technology solutions that drive measurable business outcomes.
• Demonstrated ability to prioritize and deliver technologies that enhance the customer experience across web, mobile, and digital channels, ensuring seamless integration and engagement.
• Ability to drive a forward-thinking, innovative culture by identifying emerging trends, experimenting with new technologies, and quickly adapting to changing business and customer needs.
• Technical depth in eCommerce architecture, subscription management platforms (e.g., Zuora, Stripe, RevPro), payment systems (CyberSource, Ayden, etc) integrations and NetSuite ERP.
• Strong business acumen with the ability to align technical strategies with broader company goals.
• Exceptional leadership, team building, and communication skills, with the ability to influence at all levels of the organization.
• In-depth knowledge of SaaS business models, product led growth motions, billing workflows, and subscription-based revenue operations.
• Knowledge of global payment compliance (e.g., PCI-DSS, GDPR).

Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

US Pay Range: $250,000 - $320,000 USD

Why LastPass?

• High-growth, collaborative environment with inclusive teams.
• Remote-first culture.
• Competitive compensation.
• Flexible Paid Time Off policies, including but not limited to: Quarterly Self-Care Days (4 extra paid days off annually) and Volunteer Days.
• Generous parental leave.
• Home office setup support.
• LastPass Families free account for up to 5 members.
• Continuous learning and development opportunities, including an annual learning stipend to invest in your growth.
• Peer-to-peer recognition through Motivosity.
• Employee Assistance Program for well-being support.
• Remote work stipend to support your home office needs.
• Short-Term or Remote-Centric Work Arrangements for added flexibility.

Unlock your potential with us - your skills, experience, and unique perspective matter more than just checking the boxes. Apply today, and let's build the future together!

We’re building an inclusive community that reflects the people of all races, genders, sexual orientations, national origins, backgrounds, and perspectives who share our world.