E-Commerce Europe Intern

Richemont; Amsterdam; On-site; EUR 40.000 - 60.000; Full time

Job summary

A luxury goods company is seeking an intern for its E-business team in Amsterdam. You will support E-commerce operations and Client Relation Center activities, enhancing your knowledge in the luxury sector. Ideal candidates are pursuing a Master’s degree, are fluent in English, and have skills in Excel and PowerPoint. This internship runs from February to July 2026.

Qualifications

• Looking for an internship as part of your studies.
• Interested in the luxury industry.
• International exposure and experience in e-commerce or customer services is a plus.

Responsibilities

• Support Europe E-commerce operations.
• Day-to-day support of CRC ambassadors.
• Support product launch and ad-hoc projects.

Skills

Fluent in English

Proficient with Excel

Excellent writing skills

Knowledge of French

Detail-oriented

Multi-tasking

Education

Master’s degree (part of studies)

Tools

PowerPoint

Job description

How Will You Make An Impact

Piaget’s global E-business is fast-growing, making it one of the key strategic pillars of the Maison and the group. Join our dynamic team to expand your knowledge in E-business and be part of our ever-evolving business.

Missions:

Support Europe E-commerce operations, including:

• Follow-up on order placement & processing, returns & exchanges
• PLV/gift stock management
• Model stock analysis and replenishment, in collaboration with supply chain
• Data-analysis on e-commerce operation performance

Support Europe Client Relation Center, including:

• Day-to-day support of CRC ambassadors with product inquiry, escalation, aftersales
• Training / facilitating tools development
• Implementation of outbound campaign and monitoring results
• Support on product launch and ad-hoc projects

How Will You Experience Success With Us

• You are looking for an internship as part of your studies (Master’s degree)
• You are interested in the luxury industry and wish to strengthen your knowledge
• International exposure and a first experience in e-commerce or in customer services is a plus
• You are fluent in English, including excellent writing skills, knowledge of French is a plus
• You are proficient with Excel and PowerPoint and you are comfortable with figures
• You can easily multi-task, consolidate and summarize information from varied sources
• You are highly detail-oriented, efficient, pro-active and autonomous

WHAT MAKES OUR GROUP DIFFERENT?

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential

• We value freedom, collegiality, loyalty, and solidarity
• We foster empathy, curiosity, courage, humility, and integrity
• We care for the world we live in

YOUR JOURNEY WITH US

If your application is selected, we will reach out to you within 2 weeks for an informal introductory call. In the interview process with us, we always ensure you have complete insight and transparency

This Internship will run from February 2026 – July 2026