Dutch Support Pro — Remote in Greece

FH Collective Academy; Amsterdam; Remote; EUR 21,000 - 24,500; Full time

Benefits offered by this job

Flight ticket (EU)

4 weeks hotel accommodation

Airport pickup

Real estate agency fee covered

Job summary

FH Collective Academy is seeking a Dutch-speaking customer support specialist to join our team in Greece with full relocation support. You will deliver empathetic support, investigate issues, and help maintain a safe, compliant platform while utilizing data to improve user experience.

Remote work is offered with full relocation to Greece; the role emphasizes cross-cultural communication, problem solving, and commitment to user safety in a dynamic international environment.

Qualifications

• Fluency in Dutch (C1-C2) and English (B2+).
• Strong communication and analytical skills.
• A solution-oriented mindset with a passion for helping people.
• Familiarity with digital platforms (training provided).

Responsibilities

• Deliver exceptional customer support with empathy and accuracy.
• Investigate account-related issues and content reports.
• Promote community safety and help users understand platform policies.
• Use insights and data to enhance user experience.

Skills

Dutch language proficiency (C1-C2)

English language proficiency (B2+)

Strong communication skills

Analytical skills

Problem solving mindset

Familiarity with digital platforms

Job description

FH Collective Academy is seeking a Dutch-speaking customer support specialist to join our team in Greece with full relocation support. You will deliver empathetic support, investigate issues, and help maintain a safe, compliant platform while utilizing data to improve user experience.

Remote work is offered with full relocation to Greece; the role emphasizes cross-cultural communication, problem solving, and commitment to user safety in a dynamic international environment.