Dutch Speaking Customer Support

Cross Border Talents; Monster; On-site; EUR 12,000 - 18,000; Full time

Benefits offered by this job

Flight tickets paid by company

Company-supported accommodation

Health insurance

International work environment

Paid training

Relocation covered

Job summary

Cross Border Talents in Portugal is seeking a Dutch-speaking Customer Support agent to assist international customers by phone, email, chat, and social media. This relocation package covers flights, accommodation, and practical support, with health insurance and paid training provided.

No prior experience is required; you will join an international team and help resolve inquiries, maintain records, and meet quality standards while thriving in a sun-filled European environment.

Qualifications

• Dutch language proficiency at C1 level.
• English language proficiency at B2 level.
• EU citizenship or valid Portuguese work permit.

Responsibilities

• Respond to customer inquiries via phone, email, chat, or social media.
• Resolve customer complaints and issues in a professional and timely manner.
• Provide accurate information about products, services, and company policies.
• Maintain detailed and accurate records of customer interactions.
• Escalate complex issues to the appropriate department when required.
• Follow company guidelines, quality standards, and performance metrics.
• Ensure high levels of customer satisfaction and service quality.

Skills

Dutch C1

English B2

Job description

Dutch Speaking Customer Support – Relocation to Portugal

Ready to work under the sun and build an international career?
Join a global company in Portugal with full relocation covered.

Whats in it for you?

• Competitive salary + performance bonuses
• Flight tickets paid by the company
• Company-supported accommodation
• Health insurance
• International work environment
• Paid training – no experience required

Requirements

• Dutch C1 or higher
• English B2 or higher
• EU citizenship or valid Portuguese work permit

Key Responsibilities

• Respond to customer inquiries via phone, email, chat, or social media
• Resolve customer complaints and issues in a professional and timely manner
• Provide accurate information about products, services, and company policies
• Maintain detailed and accurate records of customer interactions
• Escalate complex issues to the appropriate department when required
• Follow company guidelines, quality standards, and performance metrics
• Ensure high levels of customer satisfaction and service quality

Location: Portugal

Start your international journey now.