Dutch Speaking Customer Support Pro - Remote in Greece

WW Talents; Rotterdam; Hybrid; EUR 15,000 - 18,000; Full time

Benefits offered by this job

Relocation support

Flight/relocation reimbursement

Accommodation during training

Job summary

WW Talents in Greece is hiring a Dutch Speaking Customer Service Representative to provide professional customer support in Dutch and English.

You will join an international team and work onsite in Athens initially, with a subsequent transition to remote work from Greece, subject to the remote-work policy. Relocation support is available for eligible candidates.

This full-time role offers an enriching multicultural environment and the chance to advance your international customer service career.

Qualifications

• Fluent or native-level Dutch (C1/C2).
• Fluent English.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Customer-focused and empathetic approach.
• Ability to work effectively in an international environment.
• Flexibility to work rotational shifts.
• Willingness to work onsite in Athens initially and subsequently transition to a remote work model from Greece.

Responsibilities

• Provide professional customer support in Dutch and English.
• Handle customer inquiries, requests and complaints.
• Identify customer needs and provide accurate solutions.
• Resolve customer issues and escalate complex cases when necessary.
• Maintain accurate records of customer interactions.
• Follow customer service procedures and quality standards.
• Meet individual and team performance targets.
• Collaborate with an international and multicultural team.
• Deliver an excellent customer experience across every interaction.

Skills

Dutch (C1/C2)

English (Fluent)

Communication skills

Problem solving

Job description

WW Talents in Greece is hiring a Dutch Speaking Customer Service Representative to provide professional customer support in Dutch and English.

You will join an international team and work onsite in Athens initially, with a subsequent transition to remote work from Greece, subject to the remote-work policy. Relocation support is available for eligible candidates.

This full-time role offers an enriching multicultural environment and the chance to advance your international customer service career.