Dutch Customer Expert | Global Tech Brand

Next Job Abroad; Groningen; Remote; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Private health insurance

24/7 access to psychological counseling

Comprehensive paid training

Relocation support to Greece

Wellness activities

Job summary

Next Job Abroad is seeking Dutch-speaking Customer Experts in Groningen to represent a legendary global brand known for its laptops and premium accessories. In this entry-level role, you'll manage inbound inquiries and guide customers through purchasing decisions.

With no prior experience needed, training is provided, alongside private health insurance and wellness activities. Relocation support to Greece is offered, providing an opportunity to explore local culture during weekends.

Qualifications

• Native or C1-level Dutch capabilities, alongside a strong B2 command of English.
• Good overall PC proficiency, experience with MS Office, and a typing speed of ≥25 wpm with 80% accuracy.
• Enthusiastic, tech-friendly individuals are encouraged to apply as no prior experience is necessary.

Responsibilities

• Handle inbound inquiries, emails, and live chats from Dutch-speaking consumers.
• Guide users through the digital storefront and assist with purchasing decisions.
• Manage customer complaints, shipping delays, order cancellations, and product return requests.

Job description

Next Job Abroad is seeking Dutch-speaking Customer Experts in Groningen to represent a legendary global brand known for its laptops and premium accessories. In this entry-level role, you'll manage inbound inquiries and guide customers through purchasing decisions.

With no prior experience needed, training is provided, alongside private health insurance and wellness activities. Relocation support to Greece is offered, providing an opportunity to explore local culture during weekends.