Dutch Customer Care Specialist - Greece (Remote/On-site)

Next Job Abroad; Zwolle; Remote; EUR 22,320 - 30,132; Full time

Benefits offered by this job

Flexible work options

Relocation support

Competitive monthly salary

Paid training

Health insurance

International European team

Greek language courses

Career development

Social events

Job summary

Next Job Abroad invites a Dutch-speaking Customer Care Representative to support a major streaming platform from Greece or remotely across Greece. You will handle subscriptions, billing, and technical inquiries via phone, chat and email, ensuring a seamless customer experience.

Role offers relocation to Athens with a full training program, two extra annual payments, health insurance, and an international European team. Fluent Dutch and good English are required.

Qualifications

• Fluent Dutch, written and spoken; English at least B2.
• Strong written communications for chat and email.
• Experience in customer service is a plus but not required.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Assist customers via calls, chat and email about subscriptions and billing.
• Troubleshoot technical issues and content availability inquiries.
• Provide accurate information on languages and promotions.
• Participate in training and nesting period before full production.
• Maintain high-quality service and follow guidelines.

Skills

Dutch fluency

English proficiency

Written communication

Multitasking

Windows & online tools

Independent & team player

Flexible late shifts

Customer service experience

Passion for streaming services

Tools

Windows OS

Online tools

Job description

Next Job Abroad invites a Dutch-speaking Customer Care Representative to support a major streaming platform from Greece or remotely across Greece. You will handle subscriptions, billing, and technical inquiries via phone, chat and email, ensuring a seamless customer experience.

Role offers relocation to Athens with a full training program, two extra annual payments, health insurance, and an international European team. Fluent Dutch and good English are required.