Driver Supply Manager/Driver Acquisition Manager (Mass Recruitment)

GSM - Xanh SM; Amsterdam; On-site; EUR 70,000 - 90,000; Full time

Job summary

A leading ride-hailing platform is seeking a Driver Supply Manager in the Netherlands. This hands-on management role involves executing driver manpower planning and acquisition. You will oversee recruitment, manage local teams, and ensure operational excellence. The ideal candidate has 6–8+ years in recruitment and frontline operations, with strong skills in mass hiring and problem-solving. Fluency in English is required, and knowledge of Dutch is an advantage. Join a fast-paced, innovative environment focused on scalable mobility solutions.

Qualifications

• 6–8+ years of experience in recruitment, workforce acquisition, or frontline operations.
• 2+ years of people management experience in high-volume or field-based environments.
• Strong experience in mass hiring within operationally intensive industries.
• Solid understanding of on-ground recruitment execution in the Netherlands.
• Strong execution, operational, and problem-solving skills.
• Fluent in English; Dutch is a strong advantage.

Responsibilities

• Execute city-level driver supply plans to meet demand.
• Manage driver hiring through multiple channels.
• Conduct interviews and ensure compliance checks.
• Manage local recruiters and field teams effectively.
• Track and analyze key recruitment KPIs.
• Collaborate with Operations and City teams.

Skills

Recruitment execution

People management

Operational excellence

Data-driven decision making

Fluent in English

Dutch advantage

Job description

Green SM is a leading ride‑hailing platform focused on smart, scalable, and sustainable mobility solutions. As we expand our operations in Europe, the Netherlands is a key pilot and growth market, requiring disciplined driver supply planning and strong execution on the ground.

We are seeking a Driver Supply Manager to own and execute driver manpower planning and driver acquisition activities across assigned cities in the Netherlands. This role is responsible for ensuring sufficient, high‑quality driver supply through effective recruitment execution, operational excellence, and close collaboration with Operations and City teams.

This is a hands‑on management role with clear ownership of driver supply targets, recruitment execution, and local team performance.

Key Responsibilities

1. Driver Supply Planning & Execution

• Execute city‑level driver supply plans to meet demand and growth targets.
• Translate country or regional supply plans into local execution actions.
• Monitor supply health metrics (active drivers, activation rate, readiness).
• Identify supply gaps early and implement corrective actions.

2. Driver Acquisition & Hiring Execution

• Manage driver hiring through multiple channels, including:
• Local recruitment hubs / walk‑in sessions
• Community outreach and partnerships
• Driver referral programs
• Digital sourcing channels (local job platforms, social media)
• Execute recruitment campaigns aligned with city launches, peak demand, and expansion plans.
• Continuously improve sourcing mix and recruitment funnel efficiency.

3. Recruitment Operations & Process Management

• Interviews and screening
• Document verification and compliance checks
• Onboarding scheduling and readiness tracking
• Ensure recruitment SOPs and local compliance requirements are followed consistently.
• Improve speed, quality, and candidate experience across the recruitment journey.

4. Team Leadership & On‑Ground Management

• Manage and coach local recruiters, field teams, and external partners if applicable.
• Set clear targets, execution plans, and performance expectations.
• Ensure strong on‑ground discipline, productivity, and accountability.
• Support capability building of recruitment and field teams.

5. Performance Tracking & Reporting

• Track and analyze key recruitment KPIs, including:
• Funnel conversion
• Activation and readiness rates
• Provide regular performance updates to Country and Operations leadership.
• Use data to drive operational improvements.

6. Cross‑Functional Collaboration

• Work closely with Operations, City, and Marketing teams to ensure:
• Timely onboarding and workforce readiness
• Alignment between supply planning and operational needs
• Support new city launches and peak‑demand planning.

Requirements

• 6–8+ years of experience in recruitment, workforce acquisition, or frontline operations.
• 2+ years of people management experience in high‑volume or field‑based environments.
• Strong experience in mass hiring / frontline workforce recruitment, preferably within:
• Transportation or operationally intensive industries
• Solid understanding of on‑ground recruitment execution in the Netherlands.
• Strong execution, operational, and problem‑solving skills.
• Data‑driven and comfortable managing KPIs.
• Hands‑on, resilient, and able to operate in fast‑paced environments.
• Fluent in English; Dutch is a strong advantage.