Director Talent & Leadership

Just Eat Takeaway.com; Durgerdam; On-site; EUR 180,000 - 260,000; Full time

Job summary

Just Eat Takeaway.com seeks a Director Talent & Leadership to drive AI-led talent priorities and elevate performance management across markets. You will report to the CHRO and shape capabilities for growth, with Amsterdam or London as possible locations.

You will lead a multidisciplinary team of talent professionals, design scalable learning architectures, and partner with TA to set hiring standards and forward-thinking AI methodologies.

Qualifications

• Proven track record in strategic HR or talent leadership across multiple markets.
• Expert knowledge of talent management, performance frameworks and learning architecture.
• Experience shaping succession pipelines and leadership development at scale.
• Ability to integrate AI into talent and learning programs.

Responsibilities

• Shape and lead enterprise AI-led talent and leadership strategy aligned with business priorities.
• Own the performance management system to drive clarity and calibration.
• Lead multidisciplinary talent teams and allocate capacity to high-impact needs.
• Build robust succession pipelines and enable strategic internal mobility.
• Design scalable learning architectures and leadership development programs.

Skills

Talent strategy

Performance management

Leadership development

Succession planning

AI in talent

Job description

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

As Director Talent & Leadership within our global HR team, you will act as the growth engine for JET's future capabilities. Reporting to the Chief Human Resources Officer (CHRO), you will lead, deliver, and care for our talent strategy across all markets. You will shape our Artificial Intelligence (AI)-led talent priorities, elevate performance management, and nurture a culture where everyone thrives.

Location: Amsterdam, NL or London Reporting to: Chief Human Resources Officer

These are some of the key components to the position:

• Shape and lead an enterprise AI-led talent and leadership strategy aligned with business priorities and execution accountability.
• Own the performance management system to drive clarity, continuous feedback, fair calibration, and improved talent density across JET.
• Lead and empower a multidisciplinary team of talent professionals, allocating capacity to high-impact enterprise needs.
• Build robust succession pipelines and facilitate strategic internal mobility to ensure business continuity and growth readiness.
• Design scalable learning architectures, technical upskilling, and development solutions that enhance capability faster than business complexity grows.
• Develop leadership capabilities across all levels - from first-time managers to C-suite executives - through coaching and targeted architecture.
• Partner with Talent Acquisition (TA) Operations to establish hiring excellence standards and integrate forward-thinking AI methodologies.

What will you bring to the team?

• Proven track record of strategic HR or talent leadership in a complex, international, or multi-country environment.
• Expert knowledge of talent management, performance frameworks, learning architecture, leadership development, and succession planning.
• Strong management skills with the ability to lead specialist teams, navigate trade-offs, and deliver quality results through ambiguity.
• Outstanding executive presence and human-relations capability, building trust and influencing senior stakeholders with discretion.
• Experience designing operating models and establishing new capabilities, such as integrating AI into talent and learning programs.
• Strategic problem-solving mindset committed to driving talent density, feedback culture, and execution excellence.

At JET, this is how we play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again.

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else is cooking?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

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