Digital Product Manager App

Hunkemöller; Hilversum; On-site; EUR 70,000 - 90,000; Full time

Benefits offered by this job

25 days of annual leave

Hybrid work model

Work from abroad for up to 2 weeks per year

Travel allowance

Access to Hunkemöller Academy

25% employee discount on all products

Job summary

Hunkemöller Deutschland GmbH in Hilversum seeks a Product Manager – App Experience to drive the vision and roadmap of its mobile app. The role involves ensuring high-performing mobile experiences that enhance customer loyalty and revenue.

You will lead product discovery and prioritize app-specific customer journeys while working closely with UX and Engineering teams. Candidates should have over 7 years in product management and a background in optimizing mobile apps.

Qualifications

• 7+ years of Product Management experience in e-commerce, apps, or consumer technology.
• Proven experience optimizing mobile app experiences and driving commercial impact.
• Strong customer-first mindset combined with strong commercial focus.

Responsibilities

• Own the app product vision, roadmap, and priorities.
• Define and deliver mobile-first experiences that drive commercial growth.
• Drive optimization through experimentation, CRO, analytics, and A/B testing.

Skills

Product Management experience in e-commerce, apps, or consumer technology

Optimizing mobile app experiences

Stakeholder management and communication skills

Experience with app engagement and retention strategies

Strong expertise in product discovery and experimentation

Tools

ContentSquare

Kameleoon

Job description

You will join this newly formed team, led by our Head of Product & Experience, working closely with UX Designers, the Webshop organization, and Product Owners in Business Technology, who own delivery and sprint execution.

Your Role

As Product Manager – App Experience, you own the vision, roadmap, and performance of the Hunkemöller app across the full customer journey. Your mission is to make the app the preferred shopping and loyalty channel for our customers by delivering seamless, engaging, and high‑performing mobile experiences that drive revenue, retention, and loyalty.

You are responsible for app‑specific customer journeys, engagement, usability, and mobile commerce performance. A key part of your role will be shaping and launching Hunkemöller’s next‑generation app platform.

You lead product discovery, prioritization, and optimization. Product Owners in Business Technology manage delivery execution, while you remain closely involved to ensure customer impact and product quality.

What You’ll Do

• Own the app product vision, roadmap, and priorities
• Define and deliver mobile‑first experiences that drive commercial growth and customer loyalty
• Improve app onboarding, navigation, usability, performance, and conversion
• Drive app engagement and retention through loyalty, push, and personalized mobile experiences
• Help shape the future app platform, customer experience, and feature strategy
• Lead discovery through customer research, validation, journey analysis, and testing
• Drive optimization through experimentation, CRO, analytics, and A/B testing
• Partner closely with UX, CRM, E‑commerce, Marketing, Engineering, and Product Owners
• Ensure alignment between app journeys and the wider digital customer experience
• Act as a product‑led change agent within E‑commerce

Success Metrics

• App Revenue (% of digital revenue)
• App Conversion Rate
• App Retention & Purchase frequency
• MAU / DAU
• Push Notification Engagement
• App Store Rating / NPS
• Experimentation impact and measurable business outcomes

What You Bring

• 7+ years of Product Management experience in e‑commerce, apps, or consumer technology
• Proven experience optimizing mobile app experiences and driving commercial impact
• Experience building or redesigning app platforms is a strong plus
• Strong expertise in product discovery, experimentation, CRO, and analytics
• Experience with app engagement and retention strategies
• Strong stakeholder management and communication skills
• Experience working cross‑functionally with UX, Engineering, CRM, and Product Owners
• Experience with tools such as ContentSquare and Kameleoon is a plus
• A customer‑first mindset combined with strong commercial focus

What We Offer

• 25 days of annual leave, with the option to buy or sell up to 4 additional days
• Hybrid work model, combining office and remote working
• Possibility to work from abroad for up to 2 weeks per year
• An international work environment, working with teams across different countries
• Travel allowance to support commuting costs
• Access to the Hunkemöller Academy for professional development
• 25% employee discount on all Hunkemöller products