Digital Employee eXperience Specialist

NN Group; Den Haag; Hybrid; EUR 38,000 - 50,000; Full time

Benefits offered by this job

13th month

Holiday allowance

27 vacation days

BeFrank pension

Training opportunities

NS Business Card (2nd class)

Home office allowance

Internet allowance

Hybrid working

Job summary

NN Group is seeking a junior Digital Employee Experience Specialist to help colleagues get more value from Microsoft 365 and the digital workplace. You will deliver training, create learning content, and support adoption across IT and the business in a hybrid working setup.

You don’t need deep technical expertise but a passion for tech, strong communication, content creation, and collaboration with stakeholders to continuously improve the digital workplace.

Qualifications

• Excellent communication skills in Dutch and English.
• Curious about Microsoft 365, Copilot, AI, and the future of work.
• Enjoy creating content and sharing knowledge through articles and workshops.
• Comfortable working with different stakeholders and switching between projects.
• Organised, proactive and service‑oriented attitude.

Responsibilities

• Create and maintain articles, guides, learning materials, FAQs, presentations, and communications.
• Deliver onboarding sessions, workshops, webinars, and training on Microsoft 365 and Digital Workplace services.
• Support colleagues with questions about Microsoft 365 (Teams, Outlook, OneDrive, SharePoint, Copilot).
• Research new Microsoft capabilities, AI innovations, and workplace trends, translating into practical recommendations and learning content.
• Support rollout and adoption of new workplace services, features, pilots and improvements.
• Build and maintain communities through content creation, engagement and knowledge sharing.
• Collaborate with IT and business stakeholders to gather feedback and translate insights into improvements.

Skills

Communication

Curiosity

Content creation

Stakeholder management

Organisation

Job description

Help colleagues across NN get more value from their digital workplace!

At NN, thousands of colleagues rely on Microsoft 365 and other digital workplace services every day. As a Digital Employee eXperience (DEX) Specialist, you'll help them get the most value from technology through communication, learning, adoption, and employee engagement.

This is a varied and hands‑on junior role where no two days are the same. One day you might be delivering a training session, the next creating communication content, exploring new Microsoft capabilities, supporting a pilot, or helping colleagues solve workplace challenges.

You don't need to be a technical expert, but you are eager to learn, curious about new technology, and enjoy helping others get the most value from it. You'll contribute to communication, learning, adoption, community engagement, change management, and continuous improvement initiatives while building your expertise in the digital workplace of the future.

What you are going to do

• Create and maintain articles, user guides, learning materials, FAQs, presentations, and communication content
• Deliver onboarding sessions, workshops, webinars, and training courses that help colleagues get more value from Microsoft 365 and Digital Workplace services
• Support colleagues with questions about Microsoft 365, including Teams, Outlook, OneDrive, SharePoint, and Copilot
• Research new Microsoft capabilities, AI innovations, and workplace trends, and translate them into practical recommendations, communications, and learning content
• Support the rollout and adoption of new workplace services, features, pilots, and improvements
• Build and maintain communities such as Office Café through content creation, engagement, and knowledge sharing
• Collaborate with stakeholders across IT and the business, gather employee feedback, and help translate insights into meaningful improvements

What we offer you

• Salary depending on your knowledge and experience between €3,364 and €4,485 gross for 36 hours a week
• 13th month and holiday allowance paid with your monthly salary
• 27 vacation days for a 5-day working week and three Diversity Days
• A modern pension administered by BeFrank
• Plenty of training and learning opportunities
• NS Business Card 2nd class, which gives you unlimited travel, also privately. Do you prefer travelling with your own transport? Then you can declare the kilometres travelled
• Allowances for setting up your home office and for internet use

Who you are

• You are at the start of your career and interested in technology, communication, learning, adoption, employee experience, or service improvement
• You enjoy helping colleagues and making technology easy to understand and use
• You are curious about Microsoft 365, Copilot, AI, and the future of work
• You enjoy creating content and sharing knowledge, whether through articles, presentations, facilitating workshops, or learning materials
• You are comfortable working with different stakeholders and switching between multiple activities and projects
• You are organised, proactive, and service-oriented
• You have strong communication skills in Dutch and English and are interested in using employee feedback and insights to improve the digital workplace

Who you will work with

You will join the Digital Employee eXperience (DEX) team within Digital Workplace. DEX helps colleagues get the most value from technology through adoption, enablement, communication, digital learning, community engagement, experience insights, automation, and continuous improvement.

Working closely with colleagues across IT and the business, you'll contribute to a wide range of DEX topics, learn from experienced team members, and gradually develop your own area of expertise.

Any questions?

If you have any questions about the job, you can reach out to Chantal Verhagen (Talent acquisition Specialist) via [e-mail].

We bieden je

• NS Business card, ook privé te gebruiken
• 27 vakantiedagen en 3 Diversiteitsdagen
• 13e maand en vakantiegeld
• Hybride werken