Department Manager Front End

Kent Building Supplies Inc.; Netherlands; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Wellness Program

Employee and Family Assistance Plan

Employee Discounts

Medical benefits

Dental benefits

Vision benefits

RRSP Matching

PTO benefits

Growth opportunities

Development opportunities

Job summary

Kent Building Supplies Inc. is seeking a Department Manager to lead a fast-paced retail team, drive merchandising excellence, and manage inventory within their area.

You will coach associates, analyze performance, and implement plans to meet sales targets while upholding safety standards and a customer-first culture, with opportunities for career progression. Kent Building Supplies Inc. supports growth through KENT and the greater J.D. Irving, Limited organization.

Qualifications

• Experience leading a team in a retail setting.
• Strong organizational and problem-solving skills.
• Passion for customer service and achieving sales goals.
• Retail sales and supervision experience preferred.
• Product knowledge within the department is an asset.
• Ability to lift up to 55 lbs and stand for extended periods.
• CSA-approved steel-toed footwear required on shift.
• Career progression opportunities to Assistant Manager.

Responsibilities

• Lead department by setting example in safety, customer service, and visual merchandising standards.
• Drive sales by engaging customers, analyzing performance metrics, and implementing action plans to meet targets.
• Communicate priorities clearly to associates and ensure they have tools, training, and support.
• Coach and develop team members through regular feedback, performance conversations, and identified growth opportunities.
• Resolve associate and customer concerns professionally, promoting an inclusive store culture.
• Partner with the Assistant Manager to support store-wide initiatives, uphold operational standards, and contribute to a positive team environment.

Skills

Team leadership

Organizational skills

Customer service

Retail experience

Product knowledge

Physical ability

Safety footwear

Career progression

Job description

Job Description

Department Managers play a key leadership role in driving sales performance and operational excellence within their assigned area. They are responsible for leading a team of associates, executing strategic merchandising plans, managing inventory, and ensuring an exceptional customer experience. This role combines hands‑on retail expertise with people leadership to foster a high‑performing, customer‑focused environment. Department Managers are also responsible for maximizing profitability and protecting company assets through inventory control, loss prevention, operational efficiency, and ensuring compliance with company policies and procedures.

Responsibilities

• Lead the department by setting the example in safety, customer service, and visual merchandising standards.
• Drive sales by actively engaging with customers, analyzing performance metrics, and implementing action plans to meet targets.
• Communicate priorities clearly to associates and ensure they have the tools, training, and support needed to succeed.
• Coach and develop team members through regular feedback, performance conversations, and identifying growth opportunities.
• Resolve associate and customer concerns professionally, promoting a respectful and inclusive store culture.
• Partner with the Assistant Manager to support store‑wide initiatives, uphold operational standards, and contribute to a positive team environment.

Qualifications

• Proven ability to lead and motivate a team in a fast‑paced retail setting.
• Strong organizational and problem‑solving skills with the ability to manage shifting priorities.
• Demonstrates a passion for customer service and a commitment to achieving sales goals.
• Previous experience in retail sales and team supervision is preferred.
• Product knowledge within the department is considered an asset.
• Ability to lift up to 55 lbs and stand for extended periods.
• CSA‑approved steel‑toed footwear is required while on shift.
• Career progression opportunities include advancement to Assistant Manager roles.

What We Offer

• Wellness Program
• Employee and Family Assistance Plan
• Employee Discounts
• Medical, Dental, Vision, RRSP Matching, and PTO benefits
• Growth and development opportunities through KENT and the greater J.D. Irving, Limited organization