Deal Desk Manager

ARMADA; Amsterdam; Remote; EUR 90,000 - 120,000; Full time

Job summary

Armada is hiring a Deal Desk Manager to accelerate deals across EMEA and APAC. You will manage the quote-to-close process, ensuring compliance, and act as the primary contact for deal-related questions. You will own order-management tooling and train teams on best practices.

You’ll collaborate with Sales, Legal, and Finance to streamline templates, workflows, and approvals, driving velocity and governance in a high-growth, global edge AI company.

Qualifications

• 8+ years of experience in Deal Desk, Revenue Operations, Sales Operations, or related
• Understanding of SaaS pricing models, sales motions, and order-to-cash workflows
• Hands-on experience with CRM and CPQ systems (Salesforce strongly preferred) and with DocuSign/Ironclad/DealHub
• Detail-oriented with strong organizational and analytical skills
• Excellent communication and cross-functional collaboration across Sales, Legal, Finance, and Ops
• Comfortable in a fast-paced, high-growth global environment
• Self-starter with a passion for improving systems and helping teams work efficiently

Responsibilities

• Support sales through the deal lifecycle: quote creation, approvals, contract routing, and order booking
• Ensure deal compliance with internal policies, pricing guidelines, and legal requirements
• Manage deal desk queue and act as primary contact for deal-related questions across EMEA/APAC
• Serve as SME on order management tools (Salesforce, DocuSign, Ironclad) and provide admin training
• Review executed contracts for accuracy and compliance and document information for order submission and revenue recognition
• Partner with Legal and Finance to maintain templates and workflows for quotes, contracts, and orders
• Collaborate with RevOps to automate and scale quoting and contracting processes
• Develop and deliver onboarding and ongoing training on deal desk tools
• Create and maintain documentation for quoting and contracting procedures
• Identify friction points in the quote-to-close process and propose solutions

Skills

Deal Desk experience

Revenue Operations

Sales Operations

CRM experience

Contract management

Cross-functional collaboration

Communication skills

Process improvement

Tools

Salesforce

DocuSign

Ironclad

DealHub

Job description

Armada is thehyperscalerfor the edge, delivering modular AI infrastructure from first deployment to AI factory with speed,scaleand sovereignty. Namedone of Fast Company's Most Innovative Companiesandtothe CNBC Disruptor 50, Armada’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense.

With nearly $500 million in funding to date, Armada is backed by leading investors including FoundersFund, Lux, BlackRock and Microsoft (M12), alongside strategic partnerships with Microsoft, Dell,Palantir, NVIDIA, SpaceX, and Skydio. We are building the infrastructure layer for sovereign and edgeAI - rugged, deployable compute for customers that cannot rely on centralized cloud.

Working at Armada means taking ownership, driving autonomy, and delivering impact. You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada’s mission to bridge the digital divide for customers around the world.

About the Role

We’re seeking a collaborative, detail-orientedDeal Desk Managerto help accelerate deals and streamline Armada’s quote-to-close process, acting as our first Deal Desk hire supporting our EMEA and APAC markets. Partnering closely with Sales, Revenue Operations, Legal, and Finance, this role will manage the tools and processes that support quoting and contracting, drive efficiencies in order management, and enable our GTM teams with best practices to improve deal velocity and compliance.

Location.

This role is remote in the Netherlands.

What You'll Do (Key Responsibilities)

• Support sales teams through the deal lifecycle—quote creation, approvals, contract routing, and order booking
• Ensure deal compliance with internal policies, pricing guidelines, and legal requirements
• Manage deal desk queue and serve as the primary point of contact for deal-related questions across the EMEA and APAC markets
• Act as SME on order management tools (e.g., Salesforce, DocuSign, Ironclad, etc.), assisting with administration and end-user training as needed
• Complete primary review of all executed contracts, confirming accuracy & compliance with internal policies and best practices; ensure all information required for order submission & revenue recognition is documented and accurate.
• Partner with Legal and Finance to maintain templates and workflows for quotes, contracts, and order forms; identify opportunities to streamline
• Facilitate requests for non-standard deal-related items between Deal Desk, Finance, and Legal as needed
• Partner with RevOps to automate and scale quoting and contracting processes
• Develop and deliver onboarding and ongoing training to Sales and Customer Success on deal desk tools and best practices
• Create and maintain documentation for quoting and contracting procedures
• Identify friction in the quote-to-close process and propose solutions to accelerate deal velocity
• Collaborate with cross-functional teams to align on contract and pricing strategies

Required Qualifications

• 8+ years of experience in Deal Desk, Revenue Operations, Sales Operations, or a related role in a B2B SaaS environment
• Strong understanding of SaaS pricing models, sales motions (including New Business, Renewals, and Expansions), and order-to-cash workflows
• Hands-on experience with CRM and CPQ systems (Salesforce strongly preferred); experience with DocuSign, Ironclad, Dealhub, or similar tools is a plus
• Detail-oriented with strong organizational and analytical skills
• Excellent communication skills and ability to work collaboratively across Sales, Legal, Finance, and Operations
• Comfortable working in a fast-paced, high-growth, global environment with evolving processes
• Self-starter mindset with a passion for improving systems and helping teams work more efficiently

Preferred Qualifications

• Experience scaling deal desk functions in a startup or high-growth environment
• Familiarity with international deal structures and multi-currency quoting
• Familiarity with hardware infrastructure sales and procurement via OEMs
• Working knowledge of software license agreements, MSA/SOW documents, and SaaS compliance terms

#LI-SM1

Compensation

You're a Great Fit if You're

• A go-getter with a growth mindset.You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge
• A detail-oriented problem-solver.You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude
• Thrive in a fast-paced environment.You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company
• A collaborative team player.You focus on business success and are motivated by team accomplishment vs personal agenda
• Highly organized and results-driven.Strong prioritization skills and a dedicated work ethic are essential for you

Equal Opportunity Statement

At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time.

Unsolicited Resumes and Candidates

Armada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters. All candidates must apply directly through our careers page. Any resumes submitted by agencies without a prior signed agreement will be considered unsolicited and Armada will not be obligated to pay any fees.