Data Center ICT Applications Engineer

Penta Infra Group; Amsterdam; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

40h/week

Market-competitive salary

25 vacation days

Healthy work-life balance

8% vacation pay

Pension

Travel allowance

Training opportunities

Great team

Social events

Job summary

Penta Infra is seeking an IT Functional Application Engineer to own and optimize Building Management systems across our European data centers, starting from our Amsterdam headquarters. You will work with IT colleagues and contractors to ensure maximum uptime and continuous improvement.

You will handle onboarding/offboarding, 1st-3rd line support, maintenance of BMS/DCMS/ERP, user training, and translate business needs into technical solutions while collaborating in a fast-growing, international

Qualifications

• MBO 4 or HBO level ICT degree.
• 2–5 years experience in functional application management.
• Hands-on problem-solving mindset.
• Thrive in informal, dynamic, and international work environment.
• Willing to travel abroad if needed.
• Available for 40 hours per week.
• EU work permit and reside in the Netherlands.
• Proficient in Dutch and English, with German or French as an advantage.
• Good organisational skills.
• Preferably knowledge of Agile, Scrum or Prince2 project management methods.

Responsibilities

• On-, x-, offboarding: Manage the on-, x- and offboarding process (user management) for the BMS applications in our environment.
• 1st, 2nd and 3rd Line Support: In cooperation with our suppliers provide 1st, 2nd and 3rd line support for colleagues and external suppliers.
• Maintenance: Maintaining the current applications e.g. DCMS, BMS and ERP (specific per application), also Create and maintain documentation.
• Training: Provide training to the end users of the applications.
• Proces optimization: Think about process optimization and advise the user groups, management.
• Business requirements: Translate business needs into technical solutions and implement those solutions in the application.
• Contractor management: Manage the contractor when in need of technical support.
• Knowledge: Keep track on the developments of the applications.
• Changes: Guide upgrades and patches according to the Penta Infra change process.

Skills

BMS knowledge

CCTV & access control

Customer service mindset

Proactive problem solving

Data center familiarity

English proficiency

Education

MBO 4 / HBO ICT degree

Job description

Penta Infra is seeking an IT Functional Application Engineer to own and optimize Building Management systems across our European data centers, starting from our Amsterdam headquarters. You will work with IT colleagues and contractors to ensure maximum uptime and continuous improvement.

You will handle onboarding/offboarding, 1st-3rd line support, maintenance of BMS/DCMS/ERP, user training, and translate business needs into technical solutions while collaborating in a fast-growing, international