Customs Supervisor

Deutsche Post; Eindhoven; On-site; EUR 38,000 - 47,000; Full time

Benefits offered by this job

Travel allowance

8% holiday allowance

25 vacation days (up to 39 for full‑t​

Vitality budget

Benefits at Work discounts

Great Place to Work

Job summary

Deutsche Post DHL Group in the Netherlands seeks a Customs Supervisor to lead a 10–15 person team, ensuring efficient daily operations and strict compliance with customs regulations. You will drive performance, uphold safety standards, and serve as the main liaison for internal and external customers.

The role requires several years of customs management experience, plus a Customs Declaration Specialist diploma or equivalent knowledge. Dutch and English fluency is essential.

Qualifications

• Several years of management experience in a customs environment.
• Strong leadership and development of team members.
• Excellent Dutch and English communication skills.

Responsibilities

• Manage a team of 10–15 colleagues to meet targets and maintain safety.
• Ensure compliance with customs laws for import, transit, and export.
• Act as point of contact for team and customers; distribute workload effectively.

Skills

Team leadership

Customs knowledge

Dutch/English bilingual

People development

Education

MBO+/HBO level

Customs Declaration Specialist diploma

Job description

Do you have management experience and are you ready for the next step in your career? Then this could be the ideal role for you!

What does a Customs Supervisor do?

As a Customs Supervisor, you are responsible for ensuring that the Customs department performs at its best. The department is responsible for complying with all customs-related laws and regulations concerning the import, transit, and export of goods. In this role, you will manage a team of 10–15 colleagues, ensuring that agreed targets are achieved, the team works efficiently and effectively, and workplace safety is maintained.

Because the colleagues you manage have such a diverse range of responsibilities, you remain involved in all processes. You ensure that everything is carried out within the established guidelines and that the targets for the number of cases resolved per day, as well as the quality of the work, are achieved. You also know how to distribute the workload effectively, ensuring that everything runs smoothly and to the full satisfaction of our internal and external customers. You are the point of contact for both your team and the customer. This means you will have a great deal of responsibility and will work independently.

What does DHL offer you?

• A full-time position of 40 hours per week
• A competitive starting salary between €3,361 and €4,232, with opportunities to progress up to €5,101 depending on your knowledge and experience
• Travel allowance
• 8% holiday allowance
• 25 vacation days, with the option to increase this to 39 days for a full-time position
• You will work for an organization where you can truly be yourself – you are valued for who you are
• A vitality budget that can be used for, for example, a gym membership, coaching, or personal development
• Access to the Benefits at Work discount platform, offering discounts on day trips, gadgets, and more
• The opportunity to work for the world's number one logistics service provider and a Great Place to Work

This is you

You have several years of management experience within a customs environment and are confident and assertive in your role. You excel at what you do and are decisive. You are also able to motivate employees and help them develop their skills and reach a higher level in their personal and professional development.

In addition, you have at least:

• MBO+ / HBO level of education and thinking (vocational higher education / bachelor's level)
• A Customs Declaration Specialist diploma and/or knowledge of customs legislation, or a willingness to pursue the relevant training in the short term
• 3 years of management experience within a customs or other logistics environment
• Excellent verbal and written command of both Dutch and English. English is the primary working language
• Strong interpersonal skills for maintaining internal and external operational relationships and managing the team

Disclaimer: Inclusion and Diversity

At DHL, we are committed to equal opportunities. We assess you based on who you are and what you can do, regardless of your background, origin, or preferences. If you do not meet all of the requirements but still see yourself in this role, please contact the Recruiter mentioned above.