Customer Support Agent in Athens or Lisbon

YoungCapital; Amsterdam; On-site; EUR 11,662 - 13,392; Full time

Benefits offered by this job

Monthly salary between €1,045 and €1,200

Fully reimbursed flight ticket and airport transfer

Fourteen days of paid hotel stay

36 paid days off annually

Health insurance provided

Free Greek language course

Administrative support for relocation

Job summary

YoungCapital is seeking a Customer Support Agent to join their international team focused on supporting major brands. In this role, you'll engage with Spanish-speaking customers, enhancing your English skills while working in a dynamic environment.

The position requires fluency in Spanish and flexibility to relocate to Athens, Greece, or Lisbon, Portugal, for at least twelve months. Attractive benefits include a gross salary between €1,045 and €1,200 monthly and extensive support during your relocation.

Qualifications

• At least 18 years old.
• Willingness to move to Athens, Greece, or Lisbon, Portugal, for at least twelve months.
• Flexibility to work different shifts.

Responsibilities

• Support Spanish-speaking customers via phone and email.
• Analyze and directly solve technical issues.
• Accurately track customer interactions in the system.
• Collaborate with international colleagues in English.
• Strive for maximum customer satisfaction with every contact.

Skills

Fluent Spanish speaking and writing

Good spoken and written English

Good computer skills and technical aptitude

Job description

Become a Customer Support Agent in Athens or Lisbon and gain international experience.

As a Customer Support Agent you will work in an international team for major brands, speaking Spanish with customers daily while improving your English skills. Your flight, hotel, and administration are fully taken care of.

Location: Athens, Greece or Lisbon, Portugal.

Working hours per week: 32-40.

Type of contract: full‑time.

Responsibilities

• Support Spanish‑speaking customers via phone and email.
• Analyze and directly solve technical issues.
• Accurately track customer interactions in the system.
• Collaborate with international colleagues in English.
• Strive for maximum customer satisfaction with every contact.

Qualifications

• Fluent Spanish speaking and writing.
• Good spoken and written English.
• At least 18 years old.
• Good computer skills and technical aptitude.
• Willing to move to Athens, Greece, or Lisbon, Portugal, for at least twelve months.
• Flexibility to work different shifts.

Benefits

• Monthly salary between €1,045 and €1,200.
• Fourteen salaries per year and a monthly bonus up to 20%.
• Fully reimbursed flight ticket to Athens and airport transfer.
• Fourteen days of paid hotel stay and help finding permanent housing.
• 75% extra pay allowance when working on Sundays or Greek holidays.
• Free Greek language course and extra activities or sports events.
• Full support with banking, taxes, and insurance.
• Gross salary of €1,175 per month.
• Administrative support with your move to Portugal (bank account, registration, etc.).
• 36 paid days off annually (22 vacation days + 14 national holidays).
• If you work on a national Portuguese holiday, you receive a compensatory day off.
• Health insurance will be provided.
• A fully paid training.