Customer Service Agent in Lisbon: Earn € 1,180.- per month

YoungCapital; Amsterdam; On-site; EUR 11,983 - 14,353; Full time

Benefits offered by this job

Monthly gross salary of €1,180

Performance bonus up to €100 per month

Option for shared accommodation

Full reimbursement for flight costs

Health insurance after six months

Complete administrative support

Career growth opportunities

Job summary

A recruitment agency is seeking a customer support representative fluent in Polish for a role in Lisbon, Portugal. Responsibilities include assisting Polish-speaking customers, diagnosing technical issues, and collaborating with an international team. The position offers a gross monthly salary of €1,180, a performance bonus, and opportunities for professional training. Applicants must be proactive problem solvers who thrive in multicultural environments.

Qualifications

• Proactive communicator who loves solving problems.
• Fluency in Polish (spoken and written) is essential.
• Good English (B2) ability with a willingness to improve.

Responsibilities

• Assist Polish-speaking customers via phone and email.
• Diagnose technical issues and provide solutions.
• Track customer interactions accurately in the system.

Skills

Proactive communication

Problem-solving

Fluent in Polish

Good level of English

Job description

Responsibilities

• Assisting Polish-speaking customers via phone and email;
• Diagnosing technical issues and providing proactive solutions;
• Accurately tracking customer interactions in the system;
• Collaborating with your manager and international team;
• Striving for a high level of customer satisfaction every day.

Qualifications

• Proactive communicator who loves solving problems;
• Fluent in Polish (spoken and written);
• Good level of English (B2) and able to improve it with colleagues from across Europe;
• At least 18 years old, hold a valid EU passport or ID, and available to stay in Lisbon for at least six months;
• A real team player who thrives in a multicultural environment.

Benefits

• A monthly gross salary of €1,180.-;
• A performance bonus of up to €100,- per month;
• Option for a room in a shared company apartment for 12 months;
• Full reimbursement of your flight costs to Lisbon;
• Health insurance after six months of employment;
• Complete administrative support (bank account, registration);
• Professional training and career growth opportunities.

Location: Lisbon, Portugal.