Customer Quality Assurance Partner

Carriere in Brabant; Netherlands; On-site; EUR 44,000 - 57,000; Full time

Benefits offered by this job

Hybrid working

Pension scheme

Train card / mileage

Laptop & phone

Job summary

FrieslandCampina in Veghel zoekt een Customer QA Specialist die de schakel is tussen Customer QA Managers, de productie en interne stakeholders op gebied van klantkwaliteit.

Je vertaalt klantwensen naar productie-activiteiten, bewaakt naleving van regelgeving en kwaliteitsnormen, en levert proactief advies over food safety risico's. Samen met diverse afdelingen werk je aan continue verbetering en lever je resultaten op basis van feedback en kwaliteitsdata.

Qualifications

• Bachelor’s or Master’s degree in Food Technology, Life Sciences, or related field.
• Minimum 3–5 years of QA experience in food, ingredients, or FMCG.
• Proven experience in a QA role.
• Strong knowledge of food safety, quality systems, and regulatory frameworks.
• Fluent in English; Dutch is considered an advantage.
• Analytical, structured and results-oriented mindset.
• Affinity with digital tools and data-driven working.
• Proactive, hands-on, and able to manage multiple priorities in a dynamic environment.

Responsibilities

• Act as the key Quality partner for Customer QA Managers and the Veghel production site, ensuring alignment between customer needs and operational capabilities.
• Ensure compliance with customer requirements, internal standards, product specifications, and applicable regulatory requirements.
• Proactively advise management on quality and food safety risks related to products, processes, specifications, and change implementations, enabling informed decision-making and minimizing risks.
• Maintain and review customer-related quality documentation and specifications.
• Collaborate closely with Customer QA, Operations, Regulatory Affairs, Supply Chain, R&D and PGM to resolve quality-related issues and ensure alignment across functions.
• Represent Quality in innovation, change, and product development projects, ensuring customer requirements are embedded throughout development and implementation.
• Analyse customer feedback and quality performance data, and translate insights into sustainable improvements to products, processes, and ways of working.

Skills

Quality Assurance

Stakeholder mgmt

Data-driven

English fluent

Dutch advantageous

Cross-functional

Education

Bachelor’s or Master’s in Food/ Life Sciences

Job description

FrieslandCampina in Veghel zoekt een Customer QA Specialist die de schakel is tussen Customer QA Managers, de productie en interne stakeholders op gebied van klantkwaliteit.

Je vertaalt klantwensen naar productie-activiteiten, bewaakt naleving van regelgeving en kwaliteitsnormen, en levert proactief advies over food safety risico's. Samen met diverse afdelingen werk je aan continue verbetering en lever je resultaten op basis van feedback en kwaliteitsdata.