Customer Journey Expert (CJE) – Transaction Reporting

TESTQ Technologies LTD.; Amsterdam; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid work (3 days from office)

Job summary

TESTQ Technologies LTD. in Amsterdam seeks a Customer Journey Expert (CJE) for Transaction Reporting to translate regulations into actionable requirements and to design end-to-end data flows.

You will work across Front Office traders, Compliance, Risk, and IT DevOps to ensure data lineage and timely reporting aligned with regulatory deadlines.

Qualifications

• Experience translating regulatory requirements into clear user stories and specs.
• Ability to map data flows from front to back-office systems through reporting engines.
• Familiarity with wholesale banking and financial instruments is a plus.
• Track record of aligning stakeholders across business, risk, and IT teams.
• Comfortable operating in an Agile/Scrum environment.

Responsibilities

• Translate complex transaction reporting regulations into concrete business requirements.
• Design and optimize end-to-end data flows and data lineage for reporting pipelines.
• Coordinate with Front Office, Compliance, Risk, and IT DevOps teams for alignment.
• Refine and Prioritize the product backlog with the Product Owner.
• Define test scenarios, oversee UAT, and investigate data quality issues.

Skills

Regulatory Reporting

Business Analysis

Stakeholder Management

Agile/Scrum

Financial Markets Knowledge

Job description

TQUSI0834_5773 - Customer Journey Expert (CJE) – Transaction Reporting

Job Type: Contract,Permanent

Work Mode: Hybrid (3 Days from office)

You will combine your deep business analysis skills with a strong understanding of financial instruments and regulations to design, optimize, and implement end-to-end reporting data flows.

What You Will Do

• Drive Regulatory Business Analysis: Translate complex, evolving global transaction reporting regulations into concrete, unambiguous business and functional requirements.
• Optimize End-to-End Data Flows: Analyze and design data lineage from front-office trading systems (e.g., Murex) all the way through to reporting engines and regulatory endpoints.
• Stakeholder Management & Alignment: Act as the primary liaison between a diverse group of high-profile stakeholders, including Front Office traders, Compliance officers, Risk Management, and IT DevOps squads.
• Refine the Backlog: Work closely with the Product Owner to prioritize and refine the product backlog, ensuring technical delivery aligns perfectly with compliance deadlines.
• Quality Assurance & Testing: Define test scenarios, coordinate User Acceptance Testing (UAT), and investigate data quality anomalies or reporting rejections to root out systemic issues.

Your Profile

We are looking for a data-driven, analytical professional who understands the mechanics of wholesale banking and can navigate strict regulatory environments with agility.

Key Requirements:

• Banking & Financial Markets Expertise: Strong foundation in wholesale banking and Financial Markets. You understand trade lifecycles and can speak fluently about financial instruments (e.g., Derivatives, FX, Fixed Income, Equities).
• Proven Business Analysis Skills: Track record of dissecting complex data structures, mapping processes, and converting them into clear user stories or technical specifications.
• Regulatory Reporting Knowledge: Experience with (or deep theoretical knowledge of) major transaction reporting frameworks such as EMIR, MiFIR/MiFID II, SFTR, or CFTC.
• Exceptional Stakeholder Skills: Ability to navigate a large matrix organization, challenge the status quo constructively, and explain complex technical/regulatory topics simply to business partners.
• Agile Mindset: Comfortable working in an Agile/Scrum environment, collaborating closely with IT engineers to bring solutions to life.