Customer Experience Representative, English language, Harderwijk

Qimarox; Harderwijk; On-site; EUR 30.000 - 50.000; Full time

Job summary

Join a leading manufacturer as a Customer Experience Representative, where you'll engage with global customers, demonstrate product innovations, and ensure satisfaction. This role offers a supportive environment to develop your skills, enjoy a competitive salary, and benefit from generous vacation days.

Benefits

25 vacation days plus 13 additional days off

Investment in training and development

Casual work atmosphere

Enjoyable team outings

Competitive salary

Qualifications

• Confident communicator with strong command of English.
• Comfortable working both independently and as part of a team.
• Familiar with CRM tools and customer data.

Responsibilities

• Deliver engaging online product presentations and demos.
• Stay in touch with existing customers through follow-ups and evaluations.
• Keep CRM system updated with customer insights.

Skills

Communication

Proactivity

Goal-oriented

Teamwork

CRM tools familiarity

Flexibility

Persuasive delivery

Multilingual skills

Job description

We're Hiring: Customer Experience Representative

Are you passionate about building meaningful connections and delivering outstanding customer experiences? At Qimarox, we’re looking for a proactive and enthusiastic team player to help us grow our global customer base.

This Will Be Your Core Business

• Deliver engaging online product presentations and demos of our palletizers and vertical conveyors;
• Stay in touch with existing customers through follow-ups, evaluations, and virtual showroom sessions;
• Ensure customer satisfaction by providing support and connecting them with the right Qimarox expert;
• Keep our CRM system up to date with accurate records of customer interactions and insights;
• Actively follow up on leads from marketing campaigns, trade fairs, and quote requests.
  
  

Who You Are:

• A confident communicator with strong command of English (additional languages are a plus);
• Skilled in delivering clear, persuasive online demos;
• Proactive, goal-oriented, and motivated to make an impact;
• Comfortable working both independently and as part of a team;
• Familiar with CRM tools and customer data (preferred);
• Flexible when it comes to supporting international clients across different time zones.
  
  

What We Offer:

• You have the freedom to work independently and develop your ideas within a casual work atmosphere;
• Occasional travel for trade shows;
• We invest in the training and development of our employees;
• We offer a competitive salary, taking into account the experience you bring;
• We value leisure time; with a full-time contract, you receive 25 vacation days and 13 additional days off (ADV days);
• For this position is working fulltime at our office in Harderwijk required;
• Last but not least: enjoyable team outings, monthly saucijzenbroodjes and a weekly Friday afternoon drinks!
  
  

About Qimarox

Qimarox is a leading manufacturer of components for material handling systems. As a manufacturer of palletizers, vertical conveyors (product lifts), vertical pallet conveyors (vertical palletlifts), pallet dispensers and shielding systems, Qimarox distinguishes itself by its contemporary vision and approach, in which innovation, quality and added value are of paramount importance.

SO... ARE YOU...

Looking for a dynamic role in a company that’s always innovating? This is your chance. Visit our YouTube Channel to see our products in action.

Apply directly? Send your CV and motivation via the button below of via our website.

Acquisition based on this vacancy is not appreciated.

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