CRM Platform Engineer

Takeaway.com; Amsterdam; On-site; EUR 45,000 - 65,000; Full time

Job summary

Just Eat Takeaway.com is seeking a CRM Platform Engineer to join the CRM Platforms team. This Junior to Medior role offers mentorship and growth in the marketing tech stack, with a path to becoming a specialist.

You’ll learn to manage campaigns with Braze, Salesforce Marketing Cloud, and Hightouch, collaborating with global teams to deliver scalable, reliable CRM solutions.

Qualifications

• Basic understanding of CRM platforms and a logical mindset for growth.
• Genuine curiosity for Marketing Tech and eagerness to learn.
• Strong communication to explain ideas to non-technical colleagues.
• Collaborative spirit and stakeholder understanding.
• Good project management and workload discipline.
• Fluent English essential for global teams.

Responsibilities

• Platform Ownership: manage our CRM ecosystem to keep platforms healthy and performing.
• Technical Enablement: support global CRM teams by driving excellence in campaigns and solutions.
• Continuous Learning: dive into Salesforce DX and master CRM engineering details.
• Bridge the Gap: translate campaign goals into technical reality for non-technical stakeholders.
• Automation & Reliability: manage data flows via Hightouch for scalability.
• Proactive Delivery: deliver high-quality results from start to finish.

Skills

CRM platforms

English fluency

Communication

Collaboration

Project management

Problem solving

Learning mindset

Tools

Braze

Salesforce Marketing Cloud

Hightouch

Job description

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you.
We’re a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

• Location: Amsterdam Office
• Category: Маркетинг
• Full time

About this role

As our CRM Platform Engineer, you will join the CRM Platforms team—the exclusive owners and experts of the CRM technology stack at Just Eat Takeaway.com.

This is a Junior to Medior level role, making it the perfect landing spot for someone who is hungry to grow. You don’t need a heavy technical background to start; if you have a solid logical foundation and a passion for learning, we will provide the onboarding and mentorship you need to become a specialist. You’ll be mentored by experts as you take ownership of industry-leading tools like Braze, Salesforce Marketing Cloud, and Hightouch. You aren't just a support function; you are a platform owner, ensuring our tech is reliable, automated, and ready for the next big innovation.

These are some of the key components to the position:

• Platform Ownership: Take pride in managing our CRM ecosystem, aiming high to ensure platforms are healthy and performing at their full potential.
• Technical Enablement: Support global CRM teams by driving excellence in the technical aspects of their campaigns and finding the best solutions.
• Continuous Learning: Deep dive into Salesforce Developer Experience (DX) and master the "under the hood" mechanics of CRM engineering.
• Bridge the Gap: Collaborate with non-technical stakeholders to translate campaign goals into technical reality through clear communication.
• Automation & Reliability: Help manage data flows via Hightouch, ensuring our platforms are scalable and capable of reaching millions of customers.
• Proactive Delivery: Bring a "get things done" attitude to every task, taking responsibility for high-quality results from start to finish.

What will you bring to the team?

• A Solid Foundation: You have a basic understanding of CRM platforms and a logical mindset to help us stay committed to achieving goals.
• Eagerness to Learn: A genuine curiosity for "Marketing Tech" and a desire to aim higher and drive excellence in tools like Braze and SFMC.
• Strong Communication: You can simplify complex ideas for non-technical colleagues, helping the team move fast and create clarity.
• Collaborative Spirit: You develop an understanding of internal and external partners to ensure we are doing what is right for our users.
• Project Management: You are organised and act responsibly while managing your workload to make a lasting impact.
• Problem-Solving: You enjoy diving into challenges and aren't afraid to ask questions to help the team succeed.
• Fluency in English: Essential for collaborating with our diverse global teams and navigating our technical documentation.

At JET, this is how we play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.