Credit Controller

Unibail-Rodamco-Westfield; Amstelveen; On-site; EUR 55,000 - 75,000; Full time

Job summary

Unibail-Rodamco-Westfield is seeking a Dutch-speaking AR Specialist / Credit Controller to join the Northern Europe Finance Operations team. You will own a portfolio of Dutch tenant accounts, drive cash collection, assess credit risk and support commercial decisions.

In a fast-paced international environment, you will collaborate with Asset Management, Leasing, Legal and Finance Business Partners to protect cash flow and improve governance across the region.

Qualifications

• Experience in credit control and accounts receivable environments.
• Knowledge of Dutch debt collection and insolvency processes is a plus.
• Strong analytical and reporting capabilities with advanced Excel skills.
• Excellent communication and stakeholder management skills.
• Ability to challenge, influence and make commercially sound decisions.

Responsibilities

• Manage a portfolio of tenant accounts across Dutch assets.
• Lead debt collection and recovery activities to protect cash flow.
• Drive aged debt reduction and cash collection performance.
• Lead debt review meetings with business stakeholders.
• Collaborate with external debt collection agencies and legal partners.
• Produce debt analysis and actionable business insights.
• Support governance, standardisation and process improvements across the region.
• Build strong relationships with commercial and finance teams.

Skills

Credit Control

Accounts Receivable

Dutch language

English language

Stakeholder Management

Analytical Reporting

Excel (Advanced)

Debt Recovery

Tools

SAP S/4HANA

Dun & Bradstreet

Job description

Join us in protecting cash flow and supporting business performance across Northern Europe

At URW, we create destinations where people come together to shop, work, socialise and connect. From some of Europe's most iconic retail and mixed-use destinations to the teams working behind the scenes, every role plays a part in delivering exceptional experiences for our customers, partners and communities.

We're looking for a Dutch-speaking AR Specialist / Credit Controller to join our Northern Europe Finance Operations team. This is an opportunity to take ownership of a portfolio of tenant accounts across our Dutch assets, helping to protect cash flow, reduce financial risk and support commercial decision-making across the business.

If you enjoy building relationships, solving problems and influencing outcomes, while working in a fast-paced international environment, we'd love to hear from you.

About the Team

Our Northern Europe Finance Operations team supports the Netherlands, Denmark, Sweden and the UK across Accounts Payable, Accounts Receivable and Accounting.

With a team of 45 colleagues across the region, we play a critical role in ensuring strong financial performance, effective governance and excellent service to the business. Collaboration is at the heart of what we do, with teams working closely across countries to drive consistency, continuous improvement and operational excellence.

What You'll Be Doing

As AR Specialist / Credit Controller, you'll manage a portfolio of tenant accounts across our Dutch property portfolio and take ownership of debt collection and recovery activities.

Key responsibilities include:

• Managing tenant accounts and maintaining accurate debt portfolios
• Driving cash collection activity and reducing aged debt balances
• Leading debt review meetings with business stakeholders
• Assessing credit risk and recommending appropriate collection strategies
• Managing insolvency cases and legal recovery processes
• Working with external debt collection agencies and legal partners
• Producing debt analysis, reporting and actionable business insights
• Supporting process improvement, governance and standardisation initiatives across the region
• Building strong working relationships with commercial and finance stakeholders

You’ll Work Closely With

• Asset Management
• Investment Management
• Leasing teams
• Legal teams
• Finance Business Partners
• Property Management teams
• Debt collection agencies and legal partners
• Tenants and tenant representatives

What Success Looks Like

Within your first 12 months, you'll have:

• Reduced aged debt and improved cash collection performance
• Successfully managed high-risk and insolvent tenant accountsBuilt trusted relationships across finance and commercial teams
• Consistently applied debt governance and recovery processes
• Contributed to regional collaboration and continuous improvement initiatives across Northern Europe

What You’ll Bring

• Fluent Dutch and English language skills
• Experience in Credit Control, Accounts Receivable or Order-to-Cash environments
• Knowledge of Dutch debt collection and insolvency processes
• Strong analytical and reporting capabilities
• Advanced Excel skills
• Excellent communication and stakeholder management skills
• Confidence to challenge, influence and make commercially sound decisions

Nice to Have

• SAP or SAP S/4HANA experience
• Experience using credit risk tools such as Dun & Bradstreet
• Experience within the real estate or property sector
• Exposure to regional or shared-service environments

What Great Looks Like

You'll thrive in this role if you:

• Take ownership and deliver results
• Build strong relationships across teams and countries
• Balance customer service with effective risk management
• Communicate confidently and professionally
• Look for opportunities to improve processes and ways of working
• Enjoy collaborating across functions and supporting regional transformation

Why Join URW?

At URW, you'll be part of a collaborative, international business where your work has a tangible impact on commercial performance and operational success.

We offer the opportunity to work across multiple markets, build relationships with stakeholders throughout the business and contribute to the continuous evolution of our Northern Europe Finance Operations team.