Country Manager - The Netherlands

Emirates; Amsterdam; On-site; EUR 120,000 - 180,000; Full time

Benefits offered by this job

Flight discounts

Hotel discounts

Job summary

Emirates is recruiting a Country Manager for the Netherlands to drive commercial performance and strategic growth in the Dutch market. You will lead cross-functional teams, ensure regulatory compliance, and align country objectives with Emirates' global priorities.

The role requires a University degree and 10+ years in aviation at a senior level, with fluency in Dutch and English. A competitive remuneration package and travel benefits accompany this opportunity.

Qualifications

• University degree, preferably in Business.
• 10+ years of senior management experience in aviation.
• Strong leadership and strategic planning abilities.
• Fluent in Dutch and English, both written and spoken.

Responsibilities

• Own overall management and governance for Emirates in the Netherlands.
• Lead cross-functional teams to drive commercial performance and growth.
• Ensure regulatory compliance and maintain key stakeholder relationships.
• Develop and implement country strategy aligned with Emirates' global priorities.
• Monitor market trends and optimize pricing, distribution and revenue.

Skills

Leadership

Senior management

Aviation knowledge

Dutch language

English language

Strategic planning

Education

University Degree

Job description

Job Purpose Emirates is one of the world's leading international airlines, connecting customers across six continents through its global hub in Dubai. Renowned for excellence in customer service, operational performance, and innovation, Emirates serves over 140 destinations worldwide and continues to set industry standards across passenger and cargo operations.

Job Purpose Emirates is one of the world's leading international airlines, connecting customers across six continents through its global hub in Dubai. Renowned for excellence in customer service, operational performance, and innovation, Emirates serves over 140 destinations worldwide and continues to set industry standards across passenger and cargo operations.

As part of the Emirates Group, our people are at the heart of our success. We are committed to attracting and developing exceptional talent who share our ambition to deliver outstanding customer experiences and drive sustainable growth across our global network.

Country Manager - The Netherlands is the senior Emirates representative in the Dutch market, responsible for driving commercial performance, profitability, and strategic growth. The role leads the implementation of Emirates' country strategy, oversees cross-functional business operations, manages key stakeholder relationships, ensures regulatory compliance, and provides leadership to local teams while aligning country objectives with Emirates' global priorities.

Job Outline

• Undertake overall responsibility and accountability for the management, control and administration of the Company’s assets, fiscal and marketing policies in the Netherlands.
• Undertake corporate representation of the EK Group together with the execution of contractual obligations within the remit of the Powers of Attorney and the EK Group Authorities Manual to ensure that legal and commercial interests are safeguarded.
• Manage the compliance of all local legislation including aviation requirements to ensure the EK operation is not adversely affected or is levied with any penalties for non-compliance.
• Build and maintain and leverage country-wide relationships with relevant global and local partners, including trade, airlines, hotels, key accounts and customers, political representatives, government departments, regulatory authorities, commercial organizations, third party suppliers and contractors, and ensure conformity with local and international legal requirements, conventions, policies, procedures, and regulations whilst projecting the desired image to achieve premier strategic positioning.
• To develop and implement (in line with Emirates Strategic priorities, revenue targets and budgets) country strategy for the Netherlands, which includes sales and marketing aspects, commercial positioning, pricing and distribution, channel development, as well as customer focus activities in close coordination with Emirates Headquarters (RMCO, BAM), Revenue Optimization, Global Sales, Skywards, Planning, Corporate Communications, Marketing & Brand, etc.
• Monitor and review market trends, sales, industry, pricing, cabin and yield mix, industry opportunities, manage distribution and incentive strategies, with a view to achieving optimal channel balance, managing the costs of sale, increasing the market shares, and also seizing potential opportunities for enhancing revenue and yield by adopting ‘best sales working practices.
• Recommend opportunities for profitable business to HQ including additional flights and altered route frequency which will support Emirates long-term plans for growth. Monitor and enhance route profitability, including inbound flows, partnering with Commercial Ops, Global Sales, RO, CCMB, and Skywards to ensure proper contribution of POS to relevant EK routes, as well as contribution of relevant network POS routes, and suggest ways of improvement.
• Monitor performance of all departments [Sales, Airport Services, SkyCargo, Contact Centre, Corporate Communications, Finance, CASA, HR – based on country set up] through regular departmental meetings as well as monitoring expenditure to ensure SQLs and revenue targets are met with a reducing cost revenue ratio in liaison with respective functional commercial sections. Lead the teams to ensure alignment to Emirates Commercial strategic priorities and Corporate Values. Identify and highlight best practices and innovation opportunities. Focus on the investment into the future.
• Lead the team, organize, train, develop and motivate the leadership team to ensure the delivery of the corporate and country objectives and act as a point of reference to resolve issues impacting the efficiency of the operations. Work together with HQ and the HR team on talent management, strategy and compliance.
• Provide adequate and timely feedback to Head office on achievements/deficiencies/market trends, and challenges together with recommendation and insights on issues to support the decision-making process to protect the overall interest and the profitability of the airline. Work in partnership with RMCO/ BAMs in Commercial Ops.
• Maintain the overall administrative and budgetary control to ensure a seamless operation that focuses on the overall objectives of the Company. Work with Business Finance and Credit risk teams, managing costs and budgets, maximizing the revenue opportunities, while limiting EK negative exposure.

Qualification

• University Degree [preferably in Business] with a proven track record of managing at a senior level.
• A minimum of at least 10 years' experience as a Senior Manager within the Aviation Industry.
• Knowledge of Sales, Reservations, Airport Services and Cargo. Commercial acumen with an overall knowledge of airline operations.
• In depth knowledge of formulating strategic plans, taking into consideration key influencing factors of air travel.
• A clear understanding of Dutch Labour Laws is essential.
• Proven leadership skills.
• An excellent command of Dutch and English language (written and verbal) is essential, as well as proficiency in public speaking.

Applicants must have the legal right to live and work in the Netherlands. The Company will not provide assistance with obtaining work permits

Salary & benefits

Join our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays. Find out more about working with us in our website www.emirates.com/careers