Content Account Manager

UNAVAILABLE; Amsterdam; Hybrid; EUR 45.000 - 60.000; Full time

Job summary

A leading company in branded payment solutions is seeking a Content Account Manager in Amsterdam. This role focuses on managing strategic partnerships with key gift card partners, driving revenue growth, and ensuring partner satisfaction. Ideal candidates are excellent communicators, adept relationship builders, and possess strong commercial insights. Join us to be part of an innovative team shaping the future of payments.

Benefits

25 annual leave days plus 8% holiday allowance

Wellbeing platform with fitness classes and mental health resources

Flexible working arrangements

Annual team building activities and lunches

Pension contribution

Bicycle lease plan

Qualifications

• Fluent in English and Dutch, with strong communication skills.
• Experienced in managing high-level accounts and building professional relationships.
• Proactive and independent in prioritizing tasks.

Responsibilities

• Manage and grow partnerships with key gift card partners.
• Analyze performance data to drive partner satisfaction and revenue.
• Oversee marketing initiatives and coordinate partner events.

Skills

Communication

Relationship Building

Commercial Acumen

Negotiation

Tech-Savvy

Tools

Microsoft Office

Job description

About Blackhawk Network

At Blackhawk Network (BHN), we empower businesses by offering the world’s largest network of branded payment solutions. From gift cards and e-gifts to corporate payouts and rewards, we deliver innovative, seamless solutions globally through our network of over 400,000 consumer touchpoints.

Overview

Job Title: Content Account Manager

Contract: 7 Months, Opportunity for Indefinite

Workplace: Hybrid – 3 days in office per week in our Amsterdam Office

Hours: 40 hours a week

Reports to: Manager, Strategic Relationships (Content Partner Acct Mgt)

As aContent Account Manager, you will be responsible for managing and growing strategic partnerships with approximately 30 to 35 key gift card partners. Your focus will be on unlocking the full potential of these brands within our content portfolio and across all Blackhawk distribution channels. This role combines commercial insight, relationship management, and strategic execution to drive partner satisfaction and revenue growth.

Responsibilities

• Client Growth & Relationship Management: Build and manage strategic partnerships with content partners across B2C and B2B markets to drive revenue and satisfaction.
• Brand Expansion & Market Development: Identify and capitalise on growth opportunities within gift card programmes and across EMEA markets.
• Performance Analysis & Strategic Insights: Analyse channel performance and market trends to deliver actionable insights and support brand growth.
• Partner Communication & Engagement: Develop and execute communication plans, lead quarterly reviews, and coordinate European partner events.
• Marketing Campaigns & Budget Oversight: Negotiate and manage joint marketing initiatives, ensuring timely execution and budget alignment.
• Operational Excellence & Cross-Functional Collaboration: Oversee stock planning and resolve partner issues in collaboration with internal teams.

Qualifications

• Communication & Influence: Confident and adaptable communicator with strong verbal and written skills - fluent in both English and Dutch
• Relationship Building: Skilled in developing and maintaining long-term, professional partnerships with a focus on trust and collaboration.
• Commercial & Analytical Acumen: Strong commercial insight with experience analysing P&Ls and sales reports to support strategic decisions.
• Negotiation & Account Management: Proven negotiation skills and extensive experience managing high-level accounts across diverse stakeholders.
• Proactive & Results-Driven: Independent, goal-oriented, and able to prioritise effectively in fast-paced environments.
• Tech-Savvy & Sector Knowledge: Proficient in Microsoft Office; experience in the gift card or prepaid sector is a plus

Benefits

• Annual Leave: 25 annual leave days per annum plus 8% holiday allowance- payable in May, hawk appreciation days and volunteer time to give back, plus a day off for your birthday.
• Pension: The Netherlands pension contribution level is 3.2% for each the employee and employer.
• Flexible working: Hybrid working (2-3 days in the office) our office in the centre of Amsterdam, near Museumplein.
• Compensation travel expenses: reimbursement for what an employee has spent if with public transport. If an employee travels by bike, scooter or car, they receive 0,23 cent per km incentive
• Team Activities: Multiple Team Building events throughout the year, office group activities and biweekly lunches, daily fruit and snacks also available at the office
• Wellbeing Platform: Virtual fitness classes, Wellbeing e-learning & Mental Health resources
• Recognition: Participate in Flyers, our leading recognition program with financial rewards.
• Bicycle scheme: Lease bicycle plan

Candidate Journey at BHN

• Stage 1: Shortlisting of suitable candidates
• Stage 2: Screening Call
• Stage 3: Interview(s) with Hiring Manager(s)
• Stage 4: Feedback/Hired

Join us and be part of a company that’s shaping the future of branded payments. Apply today and take the next step in your career!