Cluster Sales Manager Amsterdam

NH Hotel Group; Amsterdam; On-site; EUR 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Training opportunities

Employee hotel rates

Career growth opportunities

Team-building events

Job summary

Minor Hotels is seeking a Cluster Sales Manager for Amsterdam to drive business and strengthen market presence. You will be responsible for client relationships, achieving sales objectives, and executing the sales strategy.

The ideal candidate has 3+ years' sales experience in the hotel industry, a strong commercial background, and excellent communication skills. Join a global team and enjoy numerous benefits while growing your career.

Qualifications

• Minimum of 3 years' sales experience in the hotel industry, preferably luxury.
• Fluent in written and spoken English; additional languages are an advantage.
• Possession of a valid driver's licence.

Responsibilities

• Drive new business acquisition and support customer relationships.
• Execute the sales strategy for Minor Hotels.
• Monitor account portfolios and sales figures.

Skills

Sales experience

Client relationship management

Communication skills

Analytical skills

Negotiation skills

Proactive mindset

Teamwork

Fluency in English

Education

Bachelor's degree in Commercial Management

Tools

Lanyon

Hotelligence

TravelClick

TMS

SAP

Job description

As Cluster Sales Manager Amsterdam, you are responsible for representing Minor Hotels within the Amsterdam market and further strengthening our commercial presence across the region. With a strong focus on managed B2B segments, including Business Groups, Meetings & Events, Corporate Transient, Leisure and Crew, you drive commercial success through a results-driven approach. You build and maintain strong client relationships, identify new business opportunities and contribute significantly to achieving sales objectives, booking goals and revenue targets across rooms and food & beverage. Working closely with the National and Global Sales Teams, you translate commercial strategies into action and strengthen the position of Minor Hotels in your market through a customer-centric approach and an extensive professional network.

About Minor Hotels

Minor Hotels is a global hospitality group operating over 560 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas.

As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today’s global travellers through its diverse portfolio of 12 hotel brands – Anantara, Minor Reserve, Avani, Colbert Collection, Elewana, The Wolseley, NH, NH Collection, iStay, nhow, Oaks and Tivoli.

Your Benefits at Minor Hotels

• Competitive salary package.
• Free online and offline training through our own Minor Hotels University Northern Europe.
• Explore the world with employee rates from just €36 per night at Minor Hotels worldwide, while enjoying 30% discount in our restaurants and bars and Friends & Family discounts of up to 25%Various discounts with selected (web)shops.
• A personal MBO bonus & refer-a-friend bonus (500 EUR).
• Excellent career growth and international development opportunities within Minor Hotels worldwide.
• Team-building events, staff trips and holiday celebrations.
• The chance to work with colleagues across more than 40 countries and build a strong international network.

Tasks & Responsibilities for driving Demand

• Drive new business acquisition, support national and international customer relationships, and ensure coordinated account management in line with the rules of engagement.
• Execute the sales strategy for the Minor Hotels within the market.
• Monitor the performance of account portfolios and sales figures, taking appropriate actions where needed.
• Maintain and develop RFPs in close collaboration with the National & International Sales Offices.
• Initiate and deliver Minor Hotels client events.
• Drive client retention for local and key accounts.
• Actively participate in local networks.
• Participate in the commercial meeting cycle and translate revenue analyses of the Minor Hotels within the market into effective sales activities

Tasks & Responsibilities for driving Conversion

• Analyse the current market situation and competitor landscape.
• Act as an extension of the Group Sales Office in converting pipeline MICE requests.
• Support the conversion of large Group and MICE requests.
• Serve as the first point of contact for all commercial matters involving Hotel Directors, Revenue Management and event organisers.
• Cross-sell the full Minor Hotels portfolio.
• Participate in sales calls with members of the on-property and/or off-property sales teams to successfully close business opportunities.
• Be present and visible for guests, clients and colleagues at key moments, including site inspections, commercial visits and events.

What Makes You a Great Fit

• Bachelor's degree in Commercial Management, Hotel Management or a related field.
• Minimum of 3 years' sales experience within the hotel industry, preferably with a luxury brand or international hotel chain.
• Experience with Lanyon, Hotelligence/TravelClick/Agency360, MiceView and TMS/SAP is an advantage.
• Proactive, positive and creative mindset.
• Excellent communication and interpersonal skills.
• Flexible attitude with a hands-on mentality.
• Client- and results-oriented.
• Stress resilient and able to perform well under pressure.
• Possession of a valid driver's licence.
• Fluent in written and spoken English; an additional language is considered an advantage.