Client Service & Data Quality Analyst (Junior)

EuroCTP BV; Amsterdam; On-site; EUR 65,000 - 85,000; Full time

Job summary

EuroCTP BV is seeking a Client Service & Data Quality Analyst to oversee day-to-day operations, monitor data quality across datasets, support onboarding for clients, and handle inquiries. The role involves contributing to incidents, testing, and projects under the Head of Business Operations.

Based in Europe with preference for Amsterdam or Paris, the position offers exposure to a fast-paced fintech startup culture and opportunities to develop management skills within a growing market data

Qualifications

• Strong understanding of financial market infrastructure, especially equities and ETFs.
• Experience with operational reporting and performance metrics.
• Familiarity with licensing or entitlement management tools is a plus.

Responsibilities

• Client Support & Onboarding
• Data Quality Monitoring
• Billing Reconciliation & Revenue Redistribution
• Service Tools & Process Adherence
• Creating Business Requirements for Operations and testing new functionalities
• Process Improvement & Compliance Alignment

Skills

Data quality monitoring

Onboarding

KPI development

Communications

Education

Master's degree in Finance or Engineering

ISO certification (plus)

Tools

ServiceNow

Billing Systems

Data quality tools

Job description

EuroCTPis a Dutch company which aims tofacilitateaccess to EU real time market data for equities and ETFs. To do so, we are building a reliable, compliantreal timeconsolidation of EU data, attachedwithrelated services designed for and with the market community.

EuroCTPhas been selected by the European Securities and Markets Authority (ESMA) as the firstconsolidatedtape provider (CTP) for Shares and ETFs in the European Union.

EuroCTPwas incorporated on August 23rd, 2023, in the Netherlands. Its shareholders are 14 European exchanges and exchange groups,operatingregulated markets in 25 EU countries.

About the role:

EuroCTPBV isseeking aClientService& Data QualityAnalyst for our European Consolidated Tape Platform, focused on equities and ETFs.This role involves overseeing day-to-day monitoring of the operations (checks, alerts, incidents, testing, etc.), contributors onboarding support,clientsinquiries,etc.

Responsibilities includecontinuous monitoring of data quality across referential, real-time, and historical datasets, investigating any anomalies and coordinating their resolution to uphold the accuracy and integrity of the tape.Analysts will also be given project manager roles on various strategic topics forEuroCTP.

This role reports to the Head of Business Operations.

Working in an ambitious international operating start-up culture, performing in acomplexand fast changing world of Market Data systems and processes. Excellent career opportunity for a top performing, operations and service minded financial marketprofessionaland team player.

Location:

Europe with preference for Amsterdam, Netherlands or Paris, France

Responsibilities:

• Client Support & Onboarding
• Data Quality Monitoring
• Billing Reconciliation & Revenue Redistribution
• Service Tools & Process Adherence
• Creating Business Requirements for Business Operations and testing new functionalities
• Process Improvement & Compliance Alignment

Candidate requirements:

• Strong understanding of financial market infrastructure, particularly related to equities and ETFs.
• Familiarity with real-time and post-trade data management processes.
• Experience with operational reporting and analysis, including the development of KPIs and performance metrics.
• Experience with licensing or entitlement management tools is highlyadvantageous.

At least experience in two of these domains:

• Experience in managing system-supported reference data and ensuring data quality control is a plus.
• Proficiencyin data management tools and systems, including those used for reference data and data quality control.
• Familiarity with market data concepts and systems – experience with data feeds, reference data, or trade reporting processes is desirable.
• Experience in an operational role dealing with data administration, billing/revenue operations, or financial reconciliation, preferably in a market data, fintech, or financial services context.
• Hands-on experience with incident management and support tools (e.g., ServiceNow) and monitoring dashboards for data quality.
• Demonstrable knowledge of European financial regulations, particularly thoseimpactingequities and ETFs.

Other requirements include:

• Ability to work in a shift rotation covering extended business hours(between 07:00 and 19:00 CET),including the flexibility to adapt to changing schedules as needed.
• Strong organizational skills, with the ability to manage multiple tasks and projects simultaneously.
• Ability to work effectively in a fast-paced, dynamic environment.
• Excellent problem-solving skills, with a proactive and solutions-oriented mindset.
• Strong communicationskills, both verbal and written, with the ability to convey complex information clearly to both technical and non-technical audiences.
• High levelof attention to detail, particularly in relation to data quality and operational processes.
• Master’s degree in Finance, Engineering or equivalent. Professional certifications (e.g., ISO) are a plus.
• Fluent in English;additionalEuropean languages are a plus.

This role atEuroCTPBV offers the opportunity to develop management skills further, with the potential to advance into senior leadership positions within the organization. Diversity, continuouslearningand professional development are encouraged, with support for relevant certifications and training.