Christmas Sales Advisor Body Spa & Mind Oasis

RITUALS; Amsterdam; On-site; EUR 40.000 - 60.000; Part time

Job summary

A leading cosmetics retailer in Amsterdam is seeking a Festive Rituals Advisor to enhance customer experiences during the festive season. As part of the store team, you will engage with customers, provide tailored advice, and help them find the perfect products. Ideal candidates have retail or hospitality experience, a customer-service mentality, and strong problem-solving skills. This position offers various training opportunities and benefits including staff discounts and a company bonus.

Benefits

Staff discount on Rituals products

8% company bonus with a contract of 16 hours or more

Unique opportunities for personal and professional growth

Annual team events & monthly kick-off meetings

Excellent onboarding programme

Qualifications

• Relevant experience in a similar position within retail or hospitality.
• Eyefor detail, organized and structured.

Responsibilities

• Work closely with your Store Manager and Assistant Store Manager to achieve goals.
• Interact with customers and provide ‘Best in Class’ customer experience.
• Follow store safety procedures.
• Keep the store clean and tidy.

Skills

Customer-service mentality

Team-player work ethic

Decision making skills

Problem-solving skills

Attention to detail

Job description

Overview

Share your talents. We are looking for Rituals Advisors for the Festive Season!

At Rituals, we created an extensive collection of luxurious yet affordable home body cosmetics. As our products, every Rituals customer is unique. With your skills and knowledge, you can guide each one to the right products to meet their needs. You are all about customer experience. As a Festive Rituals Advisor, you are part of our store team. You engage directly with our customers, listen, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.

Responsibilities

• Working closely with your Store Manager and Assistant Store Manager to reach your goals and the Store targets.
• Interacting with customers and providing ’Best in Class’ customer experience.
• Following Store safety procedures.
• Keeping the Store clean and tidy, so that our products are always presented according to Rituals standards.

In addition, you will become an expert in our Rituals products and treatments. You will enjoy plenty of opportunities to expand your knowledge and luxury retail skills through our various training programs, with many exciting opportunities to grow in your career.

Qualifications

• Relevant experience in a similar position within retail or hospitality.
• A customer-service mentality and team-player's work ethic.
• Decision making and problem-solving skills.
• Eye for detail, organised and structured.

Benefits

• Staff discount on Rituals products
• 8% company bonus with a contract of 16 hours or more per week
• Unique opportunities for personal and professional growth
• Annual team events & monthly kick-off meetings
• Rituals Rootcamp - excellent onboarding programme