Capacity Planning Manager

JD.COM; Rotterdam; On-site; EUR 55,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Great location

People-first culture

Global projects

Learning opportunities

Inclusive environment

Job summary

JD.com is seeking a dedicated professional to join our logistics team in Rotterdam. You will lead Last Mile capacity planning, monitor capacity for risk mitigation, and analyze gaps between plan and execution.

You will coordinate with stakeholders to implement improvements and drive peak capacity planning initiatives. Ideal candidates have a bachelor’s degree or higher, experience in capacity planning and data analysis, and strong communication and problem-solving skills.

Qualifications

• Bachelor’s degree or higher is required.
• Experience in capacity planning and capacity controlling.
• Proficient in Office software with strong data analysis and data management skills.
• Strong sense of responsibility, excellent communication and coordination skills, and strong logical thinking and problem-solving abilities.

Responsibilities

• Last Mile capacity planning: Create structured capacity plans for 1–6 months.
• Last Mile Risk Mitigation: Monitor capacity and identify risks; propose mitigations.
• Execution analysis: Analyze gaps between plan and execution and coordinate with stakeholders to rectify.
• System and Process Optimization: Implement continuous improvement processes for last mile capacity quality.
• Peak Planning: Create and coordinate execution of peak capacity plans.

Skills

Data analysis

Strong communication

Problem-solving

Education

Bachelor’s degree or higher

Tools

Office software

Job description

At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.

Our Global Reach

JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.

Learn more about who we are and what we do: https://corporate.jd.com/

About The Team

You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

What You’ll Do

1. Last Mile capacity planning: Creation of structured capacity plans on a 1-6 months time frame
2. Last Mile Risk Mitigation: Monitor actual capacity to identify capacity risks and propose risk mitigation approaches
3. Execution analysis: Analyze and understand gaps between plan and execution and work with relevant stakeholders to rectify gaps
4. System and Process Optimization: Implement continuous improvement processes to constantly improve the quality of our last mile capacity
5. Peak Planning: Create and coordinate the execution of peak capacity plans

About You

1. Education: Bachelor's degree or higher;
2. Experience in capacity planning, capacity controlling
3. Proficient in Office software and solid data analysis and management skills.
4. Possess a strong sense of responsibility, strong communication and coordination skills, and strong logical thinking and problem-solving abilities.

What We Offer

Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand.

• competitive salary
• great location
• supportive, people-first culture where your growth truly matters
• global projects
• learning opportunities
• inclusive environment that values every voice

At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?