Café Team Member 31h

ARKET; Amsterdam; On-site; EUR 15,000 - 25,000; Part time

Benefits offered by this job

20% staff discount

H&M Incentive Program

Job summary

Join a forward-thinking company as part of their café team, where you'll create memorable experiences in a welcoming Nordic environment. This part-time role focuses on delivering high-quality service and fostering a unique local service culture. You'll engage with customers, ensuring their needs are met with warmth and genuine care. With opportunities for personal growth and a supportive team, this position is perfect for those who are proactive, communicative, and eager to learn. Enjoy attractive benefits, including a generous staff discount and participation in an incentive program, all while contributing to an inclusive and diverse workplace.

Qualifications

• Strong customer focus and genuine interest in guest experiences.
• Proactive and adaptable in providing high-level service.

Responsibilities

• Create a warm and inspiring café environment for guests.
• Provide quality beverage and food products consistently.

Skills

Customer-focused

Proactive

Curious

Communicative

Collaborative

Good English language skills

Job description

ARKET Amsterdam, North Holland, Netherlands

1 day ago Be among the first 25 applicants

Job Description

As part of our café team you will work in a welcoming Nordic café environment, integrated in our store, where you never lose focus on quality, service and providing our guests with an experience they will remember. Putting the guest first and being flexible comes naturally for you. You and your team will be responsible for creating a warm and inspiring café environment together with a unique local service culture. Your role is essential in creating welcoming experiences that showcase the best of our brand.

You’ll have the opportunity to provide customers with high-level service at every turn. From welcoming and actively attending to the customer every need in a warm and genuine way. Your responsibilities include providing quality beverage and food products at a consistently high standard, you promote the culture, values and concept of the café as a whole. You contribute to the daily operation of the café in store.

While previous experience in customer service in the food and beverage industry is nice to have, they're not mandatory.

Qualifications

• Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
• Proactive; you use your initiative to provide customers with a memorable café experience
• Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed
• You listen to and show interest in others’ ideas and opinions
• You’re honest and genuine in your approach
• You are communicative, positive and open-minded
• You’re willing to learn and adapt
• You’re collaborative, inclusive and supportive of others
• You have good English language skills

Benefits

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 20% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.

Inclusion & Diversity
At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.

Seniority level

Not Applicable

Employment type

Part-time

Job function

Retail