Brand Experience Specialist — Customer Styling & Service

Abercrombie & Fitch Co.; Netherlands; On-site; EUR 6,900 - 8,300; Full time

Benefits offered by this job

Paid Time Off

Merchandise Discount

Meal tickets

Commuter Allowance

Associate Assistance Program

Training and Development

Opportunities for Career Advancement

Global Team

Job summary

Abercrombie & Fitch Co. in the Netherlands is seeking Brand Representatives to bring the store experience to life by engaging customers, offering styling guidance, and maintaining a welcoming environment.

You will handle customer interactions, assist with replenishment and merchandising, and support seamless checkout and omni-channel orders, while upholding presentation standards and brand integrity.

Qualifications

• Fluent in English; Dutch optional but appreciated.
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming service and assist across categories.
• Support product replenishment and maintain presentation standards.
• Process purchases, returns, and exchanges at checkout.
• Support Save the Sale orders and in-store pick-up as needed.

Skills

Customer service

Communication

Attention to detail

Reliability

Tools

POS system

Job description

Abercrombie & Fitch Co. in the Netherlands is seeking Brand Representatives to bring the store experience to life by engaging customers, offering styling guidance, and maintaining a welcoming environment.

You will handle customer interactions, assist with replenishment and merchandising, and support seamless checkout and omni-channel orders, while upholding presentation standards and brand integrity.