Bartender: Elevate Guest Experience with Hospitality

Hilton; Amsterdam; On-site; EUR 28,000 - 36,000; Full time

Job summary

Hilton Amsterdam is seeking a Bartender to brighten guest days by crafting and serving beverages with warmth. You will work in our hotel bar and lobby, delivering memorable experiences to guests across service areas.

The role requires experience in hospitality, a team mindset, English proficiency, and knowledge of cocktails. Evening and weekend availability is expected, with a focus on maintaining quality and compliance with health and safety standards.

Qualifications

• Experience in providing service, preferably as a Bartender.
• Committed to delivering high levels of customer service.
• A real team player with a 'hands on' mentality.
• Strong communicative skills in English.
• General knowledge of beverages and cocktails.
• Flexible to work, also in evenings and weekends.
• Previous experience in similar role and/or extended experience with cocktail preparation.
• Knowledge of the Dutch language.

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special.
• Prepare and serve beverages: Mix, garnish, and serve drinks according to recipe standards, ensuring accuracy and satisfaction.
• Support bar and lounge service: Take and deliver orders in the bar area and lobby, serving guests at tables alongside preparing drinks to ensure a smooth and welcoming experience across all service areas.
• Maintain bar operations: Stock and organize bar supplies, including beverages, glassware, and perishables, for seamless service.
• Process payments efficiently and accurately: Use the point-of-sale system to correctly handle cash, credit/debit cards, gift certificates, and vouchers.
• Monitor product quality: Manage inventory and ensure the freshness and quality of all beverage-related items.
• Address guest concerns professionally: Manage situations involving intoxicated guests with care and respect, ensuring a safe environment.
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well‑being.

Skills

Customer service

Team player

English proficiency

Beverages knowledge

Cocktail preparation

Flexibility

Dutch language

Job description

Hilton Amsterdam is seeking a Bartender to brighten guest days by crafting and serving beverages with warmth. You will work in our hotel bar and lobby, delivering memorable experiences to guests across service areas.

The role requires experience in hospitality, a team mindset, English proficiency, and knowledge of cocktails. Evening and weekend availability is expected, with a focus on maintaining quality and compliance with health and safety standards.