AWS TAM: Cloud Strategy & Ops

Amazon; Amsterdam; On-site; EUR 90,000 - 150,000; Full time

Job summary

Amazon Web Services is seeking an AWS Technical Account Manager to act as a trusted advisor and cloud operations architect for Enterprise Support customers. You will craft strategies to drive adoption of AWS services and provide guidance to plan and build solutions using best practices, keeping customer environments healthy.

You will partner with AWS Solutions Architects, Professional Services, and Sales to drive incidents, trade-offs, and risk management while expanding customer value across

Qualifications

• Experience with operational parameters and troubleshooting across compute/storage/networking/Databases/DevOps/big data in distributed systems
• Experience in technical engineering
• Experience communicating with a wide range of stakeholders and leadership

Responsibilities

• Build solutions and provide technical guidance while advocating for the customer
• Ensure AWS environments remain operationally healthy and cost-efficient
• Develop trusting relationships with customers, understanding business needs and challenges
• Drive technical discussions on incidents, trade-offs, and risk management
• Consult with partners from developers to C-suite executives
• Collaborate with Solutions Architects, Professional Services, and Sales teams
• Identify opportunities for additional value through proactive engagement
• Assist customers as they migrate workloads to the cloud

Skills

Operational troubleshooting

Technical engineering

Stakeholder communication

Tools

AWS services

Job description

Amazon Web Services is seeking an AWS Technical Account Manager to act as a trusted advisor and cloud operations architect for Enterprise Support customers. You will craft strategies to drive adoption of AWS services and provide guidance to plan and build solutions using best practices, keeping customer environments healthy.

You will partner with AWS Solutions Architects, Professional Services, and Sales to drive incidents, trade-offs, and risk management while expanding customer value across