Associate Solutions Architect (12 Month Fixed Term Contract)

Workiva Inc.; Amsterdam; Remote; EUR 55,000 - 90,000; Full time

Job summary

Workiva Inc. is seeking an Associate Solutions Architect to learn from industry leaders and contribute to delivery of contracted services. You will collaborate across teams, design standardized Workiva Platform solutions, and support client engagements both remotely and on-site as needed.

Expect to review discovery sessions, map business needs, and translate requirements into actionable designs while growing your expertise in financial, risk, or operational reporting solutions. Travel up to 25%.

Qualifications

• 2 years of experience in service delivery, finance, accounting, audit, or a related field.
• Reliable internet access for remote work.
• Bachelor’s degree or equivalent; advanced degree may substitute.
• Willingness to travel up to 25%.
• Ability to present topics clearly and succinctly.
• Self-motivated with drive for action and continuous improvement.

Responsibilities

• Support the delivery of contracted services to customers.
• Review discovery sessions to understand business needs and clarify uncertainties.
• Replicate standardized solution designs to achieve outcomes within the Workiva Platform.
• Interact with customers to deliver standardized solutions.
• Travel up to 25% for team and corporate meetings.

Skills

SQL

Microsoft Office

Google Workspace

Education

Bachelor's degree

Tools

SQL

Microsoft Office

Google Workspace

Job description

• Are you ready to learn from some of the top leaders in the industry?
• Continue your path as an Associate Solutions Architect and unleash your creativity while shaping success
• The Associate Solution Architect indirectly interfaces with our customers and works under the direction of others
• This role is focused on growth through experience and expanded knowledge to provide career advancement within the consulting services organization or Workiva in general
• Collaborate across teams, fuel innovation, and leave your mark on both our products and customer satisfaction
• Support the delivery of contracted services to customers
• Review discovery sessions to ensure understanding of business needs and requirements; clarifies uncertainties as needed
• Replicate standardized solution design that achieves outcomes within the Workiva Platform
• Interact with our valued customers, contributing to the delivery of standardized solutions
• Develop knowledge of financial, risk, or operational reporting using the Workiva platform with a commitment to ongoing training
• Embrace the dynamic balance of working collaboratively under guidance while seizing the opportunity to shine independently when the moment calls for it
• The Solution Architect Sets up and installs technical systems, applications or process designs for client’s purchased or outsourced technology and business process solutions
• Works directly with client to manage initial access, map and transfer data, create process documentation and train or coordinate training for client users
• Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution
• Provides feedback based on client experiences to product and professional services teams for product and process improvements
• May work directly with clients on-site or provide installation support remotely
• Incumbents who are both designing and implementing technical systems, applications, and process designs to meet client business specifications should be matched to Systems Integration Consulting(PS PSSI)
• Incumbents who are responsible for providing complete professional service support for a client or clients, including the identification and development of solutions, design of systems, applications and processes, and delivery to clients, should be matched to Professional Services Consulting (PS PSPS)
• Incumbents who are coordinating all aspects of a product or service offering project for a client, from inception to installation should be matched to Project Management (Client Services) (PS PMPM)
• Contributes to small team by taking ownership to deliver assigned activities
• Works on minimally ambiguous problems where solutions are often readily available
• Situations typically require an evaluative review of a variety of factors to understand problems
• Applies company policies, business understanding and acquired techniques to complete day-to-day assignments
• Minimally impacts quality of own work and the work of others on team
• Exercises judgment, within defined procedures; sometimes adapts practices in order to apply appropriate action
• May interact with high-level individual contributors and managers across multiple areas
• Builds productive internal working relationships that require regular interaction across similar areas
• Based on clearly defined objectives, receives general instructions on routine work, detailed guidance on new assignments; begins to independently prioritize work
• May provide broad guidance to individuals in process-oriented roles

2 years of experience in service delivery, finance, accounting, audit, or a related fieldUndergraduate degree or equivalent combination of education and experience in a related field ; an advanced degree may be considered in lieu of professional experienceReliable internet access for any period of time working remotely, as we embrace flexible work arrangementsWorking knowledge and practical understanding of fundamental Workiva technical standards and methodsTypically requires a Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experienceApplying professional principles, techniques, and procedures in own area of discipline; begins to take ownership of assigned activitiesWillingness to travel up to 25% for team and corporate meetings, fostering relationships and representing company interestsAbility to present topics clearly and succinctlyAbility to work under the direction of others, receive mentoring, and collaborate with peersSelf-motivated with strong propensity for action, results and continuous improvementKnowledge of enterprise risk, financial planning or analytics & reporting solutions and their related technology platformsFamiliarity with complex spreadsheet formulas or SQL is preferredFluent in general technology and software within the Microsoft Office suite and Google Workspace applications