Associate Manager, Events Solutions

Jobtailor; Amsterdam; On-site; EUR 90,000 - 120,000; Full time

Job summary

Jobtailor is seeking an experienced events and operations leader to manage a geographically dispersed team and drive end-to-end event delivery. You will optimize sourcing strategies, oversee system adoptions (Cvent, Concur, travel tools), and ensure strict regulatory and data privacy compliance while aligning with commercial goals.

You will collaborate with Marketing, Education, Travel, Finance, and Compliance to improve efficiency, data accuracy, and reporting, and you will lead continuous

Qualifications

• Experience leading teams with objectives, performance reviews and succession planning.
• Experience in coordinating sourcing activities and project SLAs.
• Experience implementing event sourcing strategies to improve efficiency and cost effectiveness.
• Overseeing adoption and optimization of event management and booking systems.
• Ensuring regulatory standards and data privacy compliance in processes.
• Collaboration with Marketing, Education, Travel, Finance, and Compliance teams.
• Leading continuous improvement initiatives across tools, systems and workflows.
• Resolving complex event, supplier or system issues with timely, compliant outcomes.
• Experience with vendor management and industry standard practices.
• Knowledge of travel and global booking systems.

Responsibilities

• Lead and develop a geographically dispersed team, setting objectives, managing performance, and ensuring succession planning is in place
• Allocate workload and monitor capacity to ensure all sourcing activities and projects are delivered in line with service level agreements
• Drive the execution and continuous improvement of event sourcing strategies to increase efficiency, cost effectiveness, and compliance adherence
• Oversee the adoption and optimization of event management and booking systems (including Cvent and travel tools), improving data accuracy and reporting outputs
• Ensure all event activities comply with regulatory standards, data privacy requirements, and internal procedures by regularly reviewing and updating processes
• Partner with cross-functional teams (Marketing, Education, Travel, Finance, and Compliance) to align event delivery with commercial and operational goals
• Lead continuous improvement initiatives across tools, systems, and workflows, incorporating vendor management best practices and industry standards
• Resolve complex event, supplier, or system-related issues, ensuring high-quality, compliant, and timely outcomes

Skills

Team Leadership

Cross-Functional Collaboration

Problem Solving

Communication

Performance Monitoring

Objective Setting

Regulatory Compliance

Data Analysis

Capacity Monitoring

Process Optimization

Sourcing Strategies

Vendor Management

Education

Bachelor's degree (preferred)

Minimum college-level qualification

Tools

Cvent

Concur

Travel Tools

Booking Systems

Expense Management Systems

Job description

Responsibilities

• • Lead and develop a geographically dispersed team, setting objectives, managing performance, and ensuring succession planning is in place
• • Allocate workload and monitor capacity to ensure all sourcing activities and projects are delivered in line with service level agreements
• • Drive the execution and continuous improvement of event sourcing strategies to increase efficiency, cost effectiveness, and compliance adherence
• • Oversee the adoption and optimization of event management and booking systems (including Cvent and travel tools), improving data accuracy and reporting outputs
• • Ensure all event activities comply with regulatory standards, data privacy requirements, and internal procedures by regularly reviewing and updating processes
• • Partner with cross-functional teams (Marketing, Education, Travel, Finance, and Compliance) to align event delivery with commercial and operational goals
• • Lead continuous improvement initiatives across tools, systems, and workflows, incorporating vendor management best practices and industry standards
• • Resolve complex event, supplier, or system-related issues, ensuring high-quality, compliant, and timely outcomes

Requirements

• Minimum 6 years of professional work experience
• Minimum 1 year of experience in a customer service or operations-related role
• Minimum college-level qualification
• Fluency in English
• Proficiency in Microsoft Excel
• Bachelor’s degree (preferred)
• Fluency in Spanish (highly preferred)
• Experience managing a team (highly preferred)
• Experience in vendor or supplier management
• Experience within the Medical Device or Pharmaceutical industry
• Knowledge of compliance frameworks relevant to healthcare or regulated environments
• Experience using event management, expense, and booking systems (e.g., Cvent, Concur, or similar platforms)
• Knowledge of travel industry processes and global booking systems

Core Competencies

Demonstrates expertise in leading geographically dispersed teams, optimizing event management systems, and ensuring compliance with regulatory standards. Proficient in vendor management and continuous improvement initiatives within the Medical Device or Pharmaceutical industry.

Highest-signal resume keywords

• Team Leadership
• Event Management Systems
• Vendor Management
• Compliance Knowledge
• Microsoft Excel Proficiency

ATS Optimization Keywords

Hard Skills

• Event Management
• Vendor Management
• Data Analysis
• Performance Management
• Continuous Improvement
• Sourcing Strategies
• Regulatory Compliance
• Capacity Monitoring
• Process Optimization
• Customer Service

Soft Skills

• Cross-Functional Collaboration
• Problem Solving
• Communication
• Objective Setting
• Performance Monitoring

Industry Keywords

• Medical Device Industry
• Pharmaceutical Industry
• Compliance Frameworks
• Data Privacy
• Healthcare Regulations

Tools & Technologies

• Cvent
• Concur
• Travel Tools
• Booking Systems
• Expense Management Systems