Arabic CX Tester & QA Evaluator

Mercor; Amsterdam; On-site; EUR 24,000 - 48,000; Full time

Job summary

Mercor is seeking native Arabic speakers for an immediate CX testing role. You will place calls and perform QA reviews to evaluate our client's conversational AI agent, following provided prompts and scenarios.

Responsibilities include completing 10 test calls and 10 QA reviews, with written feedback on conversation flow and user experience. Start date is immediate and duration is a short-term assignment.

Qualifications

• Native Arabic speaker required.
• Prior data annotation experience preferred.
• Able to place calls to EU, UK, or US numbers.
• Ability to make clear phone calls with good audio quality.
• Available to start immediately.

Responsibilities

• Complete 10 test calls with the CX agent following provided prompts.
• Complete 10 QA reviews of calls assessing accuracy, tone, and naturalness.
• Provide clear written feedback on conversation flow and user experience.

Skills

Native Arabic speaker

Data annotation experience

Clear phone calls - good audio

Job description

Mercor is seeking native Arabic speakers for an immediate CX testing role. You will place calls and perform QA reviews to evaluate our client's conversational AI agent, following provided prompts and scenarios.

Responsibilities include completing 10 test calls and 10 QA reviews, with written feedback on conversation flow and user experience. Start date is immediate and duration is a short-term assignment.