Applied AI Engineer, Site Reliability Engineer - EMEA

Mistral; Amsterdam; On-site; EUR 120,000 - 180,000; Full time

Benefits offered by this job

Healthcare coverage

Relocation support

Wellness programs

Location-based perks

Job summary

Mistral invites a Founding Engineer to join the Applied AI SRE sub-team in Amsterdam. You will build and operate the framework ensuring reliable, scalable AI solution delivery across accounts, including Mistral-hosted and customer-hosted deployments.

You will lead design for fleet reliability, implement SLO- driven operations, and drive security baselines as part of a fleet-management mindset in a fast-paced environment.

Qualifications

• 5+ years in SRE, Production Engineering, or DevOps.
• Strong multi-tenant Kubernetes fluency and security posture.
• On-call discipline with incident response and post-mortems.
• Observability stack expertise (Prometheus, Grafana, Loki, Tempo).
• Infrastructure as code with Terraform/Ansible or equivalents.
• Proficient in Python and/or Golang for tooling.
• Security mindset: secure-SDLC and supply-chain integrity are reliability properties.
• Strong written communication for runbooks and post-mortems.

Responsibilities

• Design and operate a fleet of Mistral platforms and apps with reliability in mind.
• Run Tier-1 customer environments and ensure SLO compliance, on-call, and escalation processes.
• Enable deployment, security baselines, and scalable automation across accounts.
• Secure the security operations layer, manage CVE responses and SBOM workflows.
• Own framework development to deliver consistent, scalable enterprise AI solutions.

Skills

SRE experience

Production engineering

DevOps

Kubernetes

On-call discipline

Observability

Infrastructure as code

Python

Golang

Secure-SDLC mindset

Technical communication

Autonomy

Tools

Kubernetes

Terraform

Ansible

OpenTelemetry

Job description

About Mistral

Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems—across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector—co-creating customized AI systems that they can run on their terms.

About Mistral

Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems—across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector—co-creating customized AI systems that they can run on their terms.

We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.

About The Team

The Applied AI team is Mistral's customer-facing technical organization. We work directly with enterprise clients from pre-sales through implementation to deploy cutting-edge AI solutions that deliver measurable business impact.

Our team combines deep ML expertise with strong customer engagement skills, operating like startup CTOs who own end-to-end project execution. Our SRE team works transversally across customer engagements, enabling value creation through Mistral tech - at scale. By joining the team you will bridge the gap between cutting‑edge AI research and real‑world enterprise applications, ensuring our solutions are robust, scalable, and aligned with both customer needs and Mistral's technological vision.

About The Job

You will be one of the founding engineers of the Applied AI SRE sub‑team.

Your mission, alongside the team, is to build and operate the framework to ensure Mistral’s solution delivery is reliable and sustainable - and applied uniformly across all our accounts, both Mistral-hosted and customer-hosted. You should already have a strong understanding of what operational excellence looks like, and you’re ready to scale your impact.

You will operate in four concurrent modes:

• BUILD - Design for a fleet of Mistral platforms and apps. Build proactivity to reduce reactivity. Productize reliability, author runbooks, create SLO templates, implement observability.
• RUN - Operate the Tier‑1 customer environments that Mistral are contracted to operate. Ensure SLO compliance, own on‑call and incident response, manage drift, partner with Technical Support as L3 escalation, champion high signal post‑mortems.
• ENABLE - Productize how Mistral deploy, secure, and scale our Applied AI solutions. Engineer on‑demand provisioning, author security baseline packages, embed security guardrails, automate everything.
• SECURE - Own the security operations layer for our customer‑side deployments. Lead CVE response across the fleet, ship supply‑chain integrity controls (SBOM, signed images, provenance), co‑page with InfoSec on security incidents, enforce secure‑config baselines.

This is a framework‑first, fleet management role at heart. If you're excited by the difference between solving one customer's problem and structurally solving the class of problem for every customer, this is the role.

How We Work In Applied AI

• We care about people and outputs.
• What matters is what you ship, not the time you spend on it
• Bureaucracy is where urgency goes to vanish. You talk to whoever you need to talk to. The best idea wins, whether it comes from a principal engineer or someone in their first week.
• Always ask why. The best solutions come from deep understanding, not from copying what worked before
• We say what we mean. Feedback is direct, timely, and given because we care.
• No politics. Low ego, high standards.
• We embrace an unstructured environment and find joy in it.

About You

• Fluent in English.
• 5+ years in SRE, Production Engineering, or DevOps, with a record of shipping tooling.
• Strong multi‑tenant Kubernetes fluency, namespace segmentation, network policy, RBAC, admission control, operations at scale.
• On-call discipline: incident response, blameless post-mortem culture, runbook-first mindset.
• Observability stack in production: Prometheus, Grafana, OpenTelemetry, Loki, Tempo, Signoz.
• Infrastructure as code: Terraform, Ansible (or close equivalents).
• Proficient in Python and/or Golang for tooling and automation.
• Security mindset: you treat secure-SDLC, CVE response, and supply‑chain integrity as reliability properties of the shipped artifact, not as someone else's job.
• Strong written communication skills: runbooks, post-mortems, and customer-facing incident comms are core deliverables of this role.
• Comfortable operating with high autonomy in an ambiguous, fast‑paced environment — and disciplined enough to defend the team's scope when work tries to spill in.
• Solid Linux internals, networking debug, and distributed‑systems fundamentals.

Strong plus

• Cloud or application security background (AppSec, K8s security, supply chain — SBOM, cosign, SLSA). At least one of our early hires must bring this; if it's you, flag it.
• Experience operating LLM / model-serving stacks in production
• Experience with multi-cloud or on-prem hybrid customer environments (AWS, GCP, Azure, sovereign clouds).
• Open-source contributions, particularly in SRE, observability, or security tooling.

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What we offer

We offer a comprehensive benefits package designed to support your well-being, growth, and work‑life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location‑specific perks.

For the most up‑to‑date details on benefits available in your location, please refer to our Benefits page.

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