API Integration & Tech Support Specialist (Fintech)

Mollie; Maastricht; On-site; EUR 45,000 - 65,000; Full time

Job summary

Mollie is looking for a technical support specialist for its Maastricht office. You will be the definitive technical voice for customers, handling complex API integration issues and plugin support. You will work closely with Product, Engineering, and Customer Success to deliver reliable Mollie integrations.

Join a fast-growing fintech with a global platform, and help merchants run their businesses smoothly by providing expert guidance and clear technical assistance.

Qualifications

• Analytical mindset with ability to troubleshoot complex technical issues.
• Experience applying problem solving to technical support in API integrations.
• Clear, concise communication for diverse audiences.

Responsibilities

• Deliver direct technical support for custom API integrations and plugins through email and phone.
• Advise customers and partners on the best technical implementation of Mollie for their unique systems.
• Act as the primary point of contact and escalation for complex technical questions from internal teams.

Skills

Analytical thinking

Problem solving

Strong communication

English + another language

Tools

Postman

PHP basics

Job description

Mollie is looking for a technical support specialist for its Maastricht office. You will be the definitive technical voice for customers, handling complex API integration issues and plugin support. You will work closely with Product, Engineering, and Customer Success to deliver reliable Mollie integrations.

Join a fast-growing fintech with a global platform, and help merchants run their businesses smoothly by providing expert guidance and clear technical assistance.